Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Kramia Nance
Ryan was amazing he went above and beyond to help me get my loan on my new home , he was easy to talk to and work with It wasn't is stressful has it was purchasing my first I'm so happy that I was able to work with Ryan. I will definitely be passing his information along to anyone looking to buy or refinance there home. Thanks Ryan you rock.
Zachary M. Drexler
Dan was the most helpful person at Rocket i’ve worked with. Not only was he readily available, but also extremely knowledgeable and was able to answer all the questions I threw at him! He really helped me understand everything that went into my loan and explained how it all worked very well. I cannot recommend him enough, he has made my first time Mortgage easy breezy!
norman dishman
Cherie was very helpful. Very knowledgeable. Told me everything I needed to do to get my credit where I needed to be really appreciate it thank you.
Jeremy Hardisty
Excellent. She knows everything that you need to know about the process, and more. She is also very responsive and precise. I hope that they paid her a big bonus for 2024!
Darlene Simmons
I've had the pleasure of being introduced to Mario through Market Mortgage Mr. Matthew. Mario worked worked closely with me and provided me with specific creditor info needing my attention to get things moving forward to improve my score. Mario was consistent in remaining in contact with me and keeping me updated. I'm now moving forward towards my goal. Thank you again Mario!
Teresa Grundman
Lawrence has been fantastic. He is very personable and clearly explains the process.
Jaclyn Thompson
Andrew is amazing! I cannot say enough good things about him and how helpful he was during my home buying process. He guided me through the whole process of purchasing my condo with an FHA loan. He was very attentive to answer all my questions and phone calls. He worked with my schedule even though we are on completely different time zones. I would not have gotten the deal that I did without his ...Andrew is amazing! I cannot say enough good things about him and how helpful he was during my home buying process. He guided me through the whole process of purchasing my condo with an FHA loan. He was very attentive to answer all my questions and phone calls. He worked with my schedule even though we are on completely different time zones. I would not have gotten the deal that I did without his guidance and support. He is trustworthy and really put in the work to help me every step of the way. I would absolutely recommend him and will definitely be using him in the future!Read MoreRead Less
Mark Stevens
Joe communicated well but never had a complete answer for my situation. He constantly moved blame to others in the process and could not provide the details needed to complete the transaction the way I had it structured. Too much back and forth.
Joe Ferraro
Reply from Joe Ferraro:

Dear Mark,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Mark,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Brian H
We loved working with Tresa! She made our first home buying experience a breeze. Very knowledgeable and professional. Will definitely recommend her to all my friends and family.
Heather Possehn
Thanks for the help! You were so quick and I received great communication.