Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jaclyn Thompson
Andrew is amazing! I cannot say enough good things about him and how helpful he was during my home buying process. He guided me through the whole process of purchasing my condo with an FHA loan. He was very attentive to answer all my questions and phone calls. He worked with my schedule even though we are on completely different time zones. I would not have gotten the deal that I did without his ...Andrew is amazing! I cannot say enough good things about him and how helpful he was during my home buying process. He guided me through the whole process of purchasing my condo with an FHA loan. He was very attentive to answer all my questions and phone calls. He worked with my schedule even though we are on completely different time zones. I would not have gotten the deal that I did without his guidance and support. He is trustworthy and really put in the work to help me every step of the way. I would absolutely recommend him and will definitely be using him in the future!Read MoreRead Less
Mark Stevens
Joe communicated well but never had a complete answer for my situation. He constantly moved blame to others in the process and could not provide the details needed to complete the transaction the way I had it structured. Too much back and forth.
Joe Ferraro
Reply from Joe Ferraro:

Dear Mark,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear Mark,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Brian H
We loved working with Tresa! She made our first home buying experience a breeze. Very knowledgeable and professional. Will definitely recommend her to all my friends and family.
Heather Possehn
Thanks for the help! You were so quick and I received great communication.
Mike and Lisa Schlageter
Marie was awesome to work with during the home buying process. She was very knowledgeable and always followed up quickly through the whole process. I would definitely use Marie and Rocket again.
frank nasca
Very knowledgeable and helpful.
Debbie Donnelly
Sarah was excellent throughout our whole process. She is knowledgeable, professional and kept us informed of everything we needed to know. We highly recommend her.
Naquitah Herbert
Brian was such a dream to work with. He is incredibly professional, highly responsive and wonderfully efficient. He is my most favorite Rocket Mortgage loan officer. Will definitely work with Brian every time.
Eric Frey
I highly recommend Jose for any of your mortgage financing needs.

Jose is very knowledgeable, attentive and responsive financing officer. Every step, every question and every moment throughout the stressful home buying process- Jose was there.

With much tenure, Jose gave helpful advice and was able to speak on a variety of topics and discussed aspects that made the buying process that much more ...I highly recommend Jose for any of your mortgage financing needs.

Jose is very knowledgeable, attentive and responsive financing officer. Every step, every question and every moment throughout the stressful home buying process- Jose was there.

With much tenure, Jose gave helpful advice and was able to speak on a variety of topics and discussed aspects that made the buying process that much more clear and as easy as possible to navigate.

The amount of speed and availability Jose worked with and had in a time crunch for my deadline in buying a home was impressive and assuredly- none other.

Jose is clearly a high performer in his field and goes beyond what is expected in furthering a mission and a star performer in work ethic and ensuring customer satisfaction.Read MoreRead Less
Alan Yankolonis
William was extremely helpful, with great suggestions as to the best option for securing a mortgage. His attentiveness was exceptional always getting answers immediately and following through with answering my questions. I would recommend his services to anyone shopping for a mortgage. The overall support from Rocket was terrific with a team backing each other up to get the job done on time . ...William was extremely helpful, with great suggestions as to the best option for securing a mortgage. His attentiveness was exceptional always getting answers immediately and following through with answering my questions. I would recommend his services to anyone shopping for a mortgage. The overall support from Rocket was terrific with a team backing each other up to get the job done on time . Rocket and AMROCK were terrific.Read MoreRead Less