Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Sheryl Petrashek Real Estate Professional
Sidonie has been wonderful to work with. She is very thorough, responsive, and has been great about keeping us informed about the status of our buyer's loan. Highly recommend!
Ethan Machado
"Prompt and professional. Fixed any issues that arose and kept the process moving forward. Provided options and helped me make the best financial decision based on my needs."
Raymond Weiss
06/15/2018
Allen was extremely knowledgeable. He directed us to the right product. Later, he fully explained some rather arcane questions regarding our refinance. He made us feel comfortable and relaxed throughout the process, Always explaining thoroughly where we were in the process and when and what would be happening next. He responded to my e-mails and calls with celerity. When others in ...06/15/2018
Allen was extremely knowledgeable. He directed us to the right product. Later, he fully explained some rather arcane questions regarding our refinance. He made us feel comfortable and relaxed throughout the process, Always explaining thoroughly where we were in the process and when and what would be happening next. He responded to my e-mails and calls with celerity. When others in the process were a little tardy in processing information, he got the ball rolling again immediately. Professional, Knowledgeable, Caring, Courteous. You have a gem. Treat him so! I would hire Allen immediately if I were in need of a customer service professional. I know excellent customer service, as I supervised and managed call centers, in the telephony industry and later ran a construction firm.
THANK YOU AGAIN ALLEN! BRAVO!!!!!
Ray & NicoleRead MoreRead Less
Sallie Hunt
From the very beginning, Matt Marolda,you DID High 5 job. You were always had a positive answers. No question was a stupid one. I believe it was fate,that you got to be our banker through this. Mr. Hodgkin as well. I will tell people about, and that Rocket Mortgage is Terrific!!!🌟🌟🌟🌟🌟 everyone all stars of 5. Thankyou very much, from Johnnie and Sallie Hunt
Rosalie Artman
Frank is professional, considerate, helpful and reliable. He helped me thru my loan process each step of the way. He was there when I needed answers and had questions. He contacted me through out the loan process to make sure everything was going smoothly. I could not of asked for a better representative from Rocket Mortgage and was very pleased with his assistance.
Cory Kertz
I relocated with my company and Ashley and her team understood my financial situation of buying and selling homes hundreds of miles apart. She is reliable and trustworthy making it nice to know that there was not going to be any surprises financially from Rocket Mortgage during my move. I appreciate all the updates and being easily reached anytime I had questions!
Praveen Chikkala
Buying a new home is a scary process. Luckily, we had Rob who worked with us from the initial contact to the end of the process and was an immeasurable help. We would gladly recommend him to our friends and appreciate his professionalism, efficiency, and attention to detail. Thank you Rob, you are greatly appreciated.
Lisa Stone
Superb job from start to finish. Very personalized service. Easy to reach and answered every question/concern thoroughly. Recommend highly.
Bryan Owens
Alex was great answered all of my questions and was very helpful throughout the process.
Teresa McCanlies
Friendly, knowledgeable, pragmatic, responsive. What else could one ask for?