Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Trudie Demings Glenn
I enjoyed working with Jenna, she is very knowledgeable and always available to guide me through the process, with any questions or concerns I had. She is an exceptional representative for Rocket Mortgage.
Catalina Ibarguen
Chris was an excellent resource throughout our homebuying journey. He was extremely responsive, answered all of our questions, and worked hard to find us the solutions to any problems that came up. Thanks for all your help, Chris!
Reginald Robbins
He was very clear in his communication of the facts regarding my particular situation.
I knew what needed to happen in order to move forward.
Teresa Johns
Roberto was very informative and on his game. Great Service!!!
Tavo Mota
Straight to the point, good on following up and answered any question I had. Will recommend when I have a referral. Thanks Bro!
Janet Tezino
Tomas has a great personality, very professional and courteous. He makes sure all your questions are answered, works with you on any issues. Always available to speak with you and he never rushes you off the phone. Tomas is a rare jewel. Keep up the good work. Be blessed.
Maria Robledo
It was wonderful working with Chris! He made my experience very pleasant. He was knowledgeable and professional. I liked the way he kept me informed at every step of the process and answered all my questions. Thank you, Chris and all the staff at Rocket Mortgage.
Clarissa Almazan
Joshua has been patient and wonderful with answering all of our questions being first time home buyers. We are so happy to be working with him! Thank you Joshua!
Antonio Cedó
I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes with it) back in Puerto Rico. Until 2023 it made sense financially to rent a home here in South Dakota. In 2023 the monthly payment to continue to rent a home in Wagner became unrealistically high. Is ...I am originally from the Commonwealth of Puerto Rico. I lived in the City of Wagner, South Dakota since 2015 until 2023. I work in Health Care. I own a home (and have the fixed mortgage that comes with it) back in Puerto Rico. Until 2023 it made sense financially to rent a home here in South Dakota. In 2023 the monthly payment to continue to rent a home in Wagner became unrealistically high. Is not that I could not pay it but it no longer made sence financially. That's when buying a second home here in South Dakota with a fixed mortgage made sence. I started to research how to get a mortgage to buy a home here in South Dakota. That research started with google from my mobile phone. Rocketmortgage.com was one of the first search results I got. I don't know any mortgage bankers here in South Dakota so I decided to give Rocketmorgage.com a try. Every day since 2015 I took my two labrador retrievers to a tennis court in Wagner, South Dakota so they could run freely and play. That was the setting where I contacted Rocketmortgage.com from a chat on their website. All from my mobile phone. Immediately a Senior Mortgage Banker from RocketMortgage.com reached out -> Maxwell Bednarek. Then he contacted my over the phone. In less than 10 minutes over the phone he pre-qualified me. He was very customer friendly and explained everything I needed to know to make the decision to go ahead and try to get a mortgage with Rocketmortgage.com. So we started the process and he was with me every step of the way. I never though that I actually could buy a home directly from the internet and using as a tool just my phone to make and receive phone calls and my email to receive and reply to messages ! Rocketmortgage.com is the future ! People like Max make you trust something as potentially not personal as the internet as a way to get a mortgage and buy a home which traditionally has been done by going to a regular bank and dealing in person with a Mortgage Banker. There is nothing wrong with that. That is how I got my mortgage in Puerto Rico for the home that I have there. However, my primary home which is here in South Dakota and is located in the city of Armour is the one that I purchased with the mortgage from Rocketmortgage.com and it is all thanks to Maxwell Bednarek. Thanks Max for your professionalism. You are part of the new group of Mortgage Bankers that will rule the mortgage business in the future all from the internet and Rocketmortgage.com is part of that future ! Thank you !Read MoreRead Less
Sierra Turner
If there were more stars to give I would!! Freddie has been absolutely 100% the MOST amazing broker to work with. My mortgage was very challenging (refi to get my ex husband off of the home). Freddie NEVER stopped giving it his all and he made it happen!! In the process I lost a job, had to get a new job, had issues verifying the job when I did get it, just to name a few of the obstacles we had to...If there were more stars to give I would!! Freddie has been absolutely 100% the MOST amazing broker to work with. My mortgage was very challenging (refi to get my ex husband off of the home). Freddie NEVER stopped giving it his all and he made it happen!! In the process I lost a job, had to get a new job, had issues verifying the job when I did get it, just to name a few of the obstacles we had to overcome. Even though I know it was challenging for us both, Freddie never wavered for a moment in his constant support and encouragement, and guidance every step of the way. I can’t wait for the opportunity to refer him to people that I know! I have no doubt they will be as happy and as satisfied with his service as I have been. As happy as I am that I finally closed on my house I am going to miss talking to Freddie! Truly, from the bottom of my heart, thank you, thank you, thank you… Rocket Mortgage you have a true asset, a gem, in Freddie, he is everything!Read MoreRead Less