Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Mathew Dickey
Ryan was a huge help. When the other loan companyies told me they couldnt help us Ryan Said he could. He was always available to answer questions and help move the process along.
Holt Holbrook
Thanks for all your help Josh! This is my 2nd home purchase from you and I look forward to recommending anyone in the market for a home to call you!!
Shaney Adi
Amanda walked me and my husband through the entire process and provided us not only with guidance but also with useful sources. Amanda was the one who conected us with our wonderful real estate agent who we are extremely happy with. Thank you for going above and beyond!
Jeff Sexton
Getting this request for a review is the very reason that I can't give anyone related to my Rocket Mortgage experience more than 3-stars. I literally only got one call/VM from Chris.............I am sure he is great, but why would I only get a request to review someone that was < 1% of my overall Rocket Mortgage transaction? I worked with Tyler Nowicki and then Chase Tennant. Tyler was very ...Getting this request for a review is the very reason that I can't give anyone related to my Rocket Mortgage experience more than 3-stars. I literally only got one call/VM from Chris.............I am sure he is great, but why would I only get a request to review someone that was < 1% of my overall Rocket Mortgage transaction? I worked with Tyler Nowicki and then Chase Tennant. Tyler was very responsive, and got me the information I needed with little delay, and also helped me get acquainted with the Rocket interface, etc. I would give him 4-stars...........no real issues, was good to work with, but not the best of the best. I was passed off to Chase Tennant with an abrupt message saying that Tyler had moved onto another part of Rocket Mortgage (now that I think about it, perhaps Chris is the one that left me that message?). Chase was also good to work with - same as Tyler.........got me what I needed when I needed it. The main issue I had was that I had too many people that I was supposed to work through - I think there was even a 4th or 5th person that I was contacted by and given their name, but did nothing for me in the process. That was all very confusing and did not reflect well on Rocket Mortgage in terms of them being an organized company.
Overall, the process was fine - I got a mortgage with little hassle and was able to close on my home on time. Wasn't the best process I have ever used (I did like Rocket, though(), but also not the worst.Read MoreRead Less
Sarah Voss
Kevin was so kind & easy to work with & explained every step along the way. I've been recommending him to everyone! We were so thankful for his excellent help!
Brandon Hukelela
Justin was knowledgeable with the situations he handled
Michelle McManus Real Estate Professional
Kayla is the reason I will use Rocket Mortgage again. The transactions was near flawless and they kept me updated throughout the loan. I'm a believer.
Lucy Dunn
Donnie outstanding professional with a high level of confidence an individual who understands and cares about the individual(s) applying for a loan. I'm very grateful for all the time and effort Donnie put into processing our loan. Very Excellent, definitely beyond the 5 star rating.
Brittany Linville Real Estate Professional
Thank you so much Dustin! You've made this process so easy for myself as the agent and our client, Michael. Great communication and frequent updates, along with a push to get it all done quickly.
Greta Dillon
I was pretty irate with my current mortgage company when I first inquired about getting my loan refinanced. I thought I would take a chance with Rocket Mortgage after reviewing your rating on the internet.. I still didn't have much hope!! however after speaking with Fernando his professionalism and expertise was refreshing and put me at ease. I had to apologize to him for my rudeness. My ...I was pretty irate with my current mortgage company when I first inquired about getting my loan refinanced. I thought I would take a chance with Rocket Mortgage after reviewing your rating on the internet.. I still didn't have much hope!! however after speaking with Fernando his professionalism and expertise was refreshing and put me at ease. I had to apologize to him for my rudeness. My loan got processed as he stated, within the timeline he stated for the amount he stated.. which exceeded my overall expectations. I see why you got rated 99%. I pray I will always be happy with your organization. Thank you Fernando!!!Read MoreRead Less