Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Gibson Mokler
Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!!

My first conversation with him was just information gathering a few months ...Justin was extremely helpful & patient through the entire process, always taking the time to make sure I understood the information we were discussing, & he ended every call with a confirmation that I could contact him any time. To that point, he even answered my call one time when he was on vacation in Disney Land!!!

My first conversation with him was just information gathering a few months prior to being able to move forward & I was clear with him about that up front. He understood and patiently stayed in touch at appropriate intervals with no high pressure tactics, unlike other lenders I did similar information gathering with. As we made progress and things changed during the offer & negotiations, Justin was always willing to explore options, not just the ones he thought were the best, but the ones I wanted to know about so I could look at this major life event from different angles.

I have no hesitation in recommending his services; Rocket Mortgage/Rocket Mortgage is lucky to have him.Read MoreRead Less
Kay Inniss
Working with Alex made the loan process very easy. He explained each step and kept me informed along the way. It took a few more steps than usual to close my loan but Alex and the Rocket Mortgage team were amazing and I was able to close on my loan.
Brenda Facin
Malik is the best! He is right on top of every step of the mortgage process. He communicated with us almost everyday to reassure us everything was going very well. I would recommend him highly to anyone that is pursuing the refinancing avenue.
Richard Velez
Carrie is the best .
She's ben very helpful thank you carrie
Kim Bulfer
Very responsive and willing to help with any questions or concerns I had. Very personable too.
Duke Henley
Matthew was amazing throughout the mortgage loan process!
He was attentive to our needs and surpassed our expectations! I would highly recommend him to anyone seeking a home loan.
Jericho Taylor
Bill set everything up perfectly
Kacee Snider
He made the process so simple and easy. He was a great source of information. He was patient and professional.
Nicolette CI
I cannot say enough about the customer service skills that Kevin Griffith provided my family. His Due Diligence is above the bar, and he works hard to help you understand everything that is going on through your numbers to get your home. He is very honest, thorough, and his expertise in the financial end of customer service is a 5++.
He sets out to answer all questions, and to make the process as ...I cannot say enough about the customer service skills that Kevin Griffith provided my family. His Due Diligence is above the bar, and he works hard to help you understand everything that is going on through your numbers to get your home. He is very honest, thorough, and his expertise in the financial end of customer service is a 5++.
He sets out to answer all questions, and to make the process as smooth as possible.
Read MoreRead Less
Charlene Williams
Tim has been an outstanding agent to work with. He was so personable. He followed through on his promises and held our hands every step of the way. He made this experience with Rocket Mortgage unbelievable enjoyable. We had a bad experience with Rocket Mortgage a few years ago and Tim was determined to correct our perception. He accomplished it. It has never been easier to obtain a loan with ...Tim has been an outstanding agent to work with. He was so personable. He followed through on his promises and held our hands every step of the way. He made this experience with Rocket Mortgage unbelievable enjoyable. We had a bad experience with Rocket Mortgage a few years ago and Tim was determined to correct our perception. He accomplished it. It has never been easier to obtain a loan with Rocket Mortgage. I don't think I will ever go back to a traditional bank for mortgage. I will go with Rocket Mortgage. I have been recommending Tim to everyone. I got my house in a short space of time. It was an enjoyable experience and now I am a Quicker supporter. Thanks Tim. You really do care for your customers. Thanks so kindly for all of the advice, patience, keeping us informed every step of the way and most of all for the love and respect you displayed to my husband and I. You are truly an asset to Rocket Mortgage. Blessings on you!Read MoreRead Less