Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

John Roebuck
Did a great job, was quick with responses, and answered all questions.
Caroline Jones
I can't say enough about about Allen's attention to detail, friendliness and support through the process of getting a home equity loan. It made it easy and equally important was the customer transition to the respective departments who handle a portion of the process. WOW is all I have to say, I have worked and still work in customer service and this process was flawless (which is no easy feat). ...I can't say enough about about Allen's attention to detail, friendliness and support through the process of getting a home equity loan. It made it easy and equally important was the customer transition to the respective departments who handle a portion of the process. WOW is all I have to say, I have worked and still work in customer service and this process was flawless (which is no easy feat). Allen made sure that I knew who would call me next and the next person made sure I knew what happen after I worked with them. I will work with Allen again in the future for my loan/mortgage. Thank you.Read MoreRead Less
Lisa Marie
Kyle was very friendly, always available and was a big help, he made this process a very good experience
Adam Baker
James was very easy to contact and responsive to return calls. He provided accurate information and reviewed submitted information promptly. The process went the way he said and there were no surprises.
Ann Wall
Timario is very efficient and knowledgeable in this field. He is very nice and comfortable to talk to which meant a lot to me!
Carmella Bonn
She is a sweet, kind, patient and knowledgeable professional in her work she takes the time you need to understand everything that is going on and what you need to know and do to make the right decisions for yourself and your family I never worked with someone this great before and would recommend her to anyone .who wants great care
Mark Ready
I would like to thank Jeff for his time and efforts in helping me acquire my mortgage with Rocket Mortgage. He was courteous, personable and professional in all of our conversations. I may also add that he was patient as I had a lot on my plate during this time and he took my concerns and apprehensions into consideration. Eventhough he was persistent, he was pleasant and I never felt bothered ...I would like to thank Jeff for his time and efforts in helping me acquire my mortgage with Rocket Mortgage. He was courteous, personable and professional in all of our conversations. I may also add that he was patient as I had a lot on my plate during this time and he took my concerns and apprehensions into consideration. Eventhough he was persistent, he was pleasant and I never felt bothered by his calls, texts, or emails. Thank you for seeing me through the process.Read MoreRead Less
Sabrina Ryba
Brian made this nervous-nelly a confident homeowner. Brian had an amazing way of calming my nerves and walking me through each process. Brian would call/text/email me with any changes and was very quick to answer any and all questions. I owe my amazing experience to Brian with Rocket Mortgage! Great way to start out the journey of home ownership.
Jason Scott
Scott is someone who demostrates an unbelievable amount of professionalism throughout the entire loan process. He represents and exudes all the qualities that a customer is looking for when going through the financing process. He is always responsive to calls and emails and is there with you every step of the way. I highly recommend Scott and Rocket Mortgage.
Dalia Sileikis
We felt like Kayla was part of our family. She was always available if we had questions, even on weekends and holidays. She made everything easy. It was a pleasure to work with Kayla, a real professional of the highest caliber. Could we adopt her??