Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Terry Downs
Shane was awesome and the best of all my on contact all the way thru the process. (the others were great as well) Shane just went that little bit extra and made the whole experience of purchasing my Condo the Best It Could Be. Always extremely helpful, always just a phone call away Shane was great at walking me through the loan process, very kind, experienced in the mortgage industry and I ...Shane was awesome and the best of all my on contact all the way thru the process. (the others were great as well) Shane just went that little bit extra and made the whole experience of purchasing my Condo the Best It Could Be. Always extremely helpful, always just a phone call away Shane was great at walking me through the loan process, very kind, experienced in the mortgage industry and I would highly recommend him to anyone new or familiar with the loan process. He even went beyond and provided advise and support outside his specific role. Thank you Shane. You were the reason I chose to use Rocket Mortgage and have been thrilled will you and the entire team. GREAT JOB HIGHLY RECOMMENDRead MoreRead Less
Noel Wilkowski-Elia
Curtiss was our loan officer. he was pleasant to work with during the whole process. He made the process easy and answered all my questions and responded quickly to messages and texts.
Leticia Neria
There are 2 different loans from you that I supposedly made but I DID NOT APPLY FOR THESE !!!! THIS IS FRAUDULENT. One loan on July 28th and August 2 . TTHIS NEEDS TO BE INVESTIGATED AS TO WHO USED MY NAME. ASAP.
Cameron Cripe
Reply from Cameron Cripe:

Dear Leticia,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help our clients achieve financial stability by providing the best experience I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I know that Andrew Verburg with our Client ...Dear Leticia,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help our clients achieve financial stability by providing the best experience I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I know that Andrew Verburg with our Client Relations Team attempted to reach out to you with the information we have on file. I would recommend speaking to Andrew Verburg, and his phone number is 313-373-9714 so we can work to get additional clarification for you. Please let me know if there is anything I can do for you in the future.”Read MoreRead Less

Ashley Rose
Anthony was a complete asset to our home buying experience. He is knowledgeable, dedicated to getting you the best rates and he makes himself available to answer all questions. Anthony worked diligently with our team to help us close as quickly and smoothly as possibly. We were able to obtain the lowest rate available with Anthony’s knowledge. I would highly recommend Anthony to anyone looking to ...Anthony was a complete asset to our home buying experience. He is knowledgeable, dedicated to getting you the best rates and he makes himself available to answer all questions. Anthony worked diligently with our team to help us close as quickly and smoothly as possibly. We were able to obtain the lowest rate available with Anthony’s knowledge. I would highly recommend Anthony to anyone looking to finance a home.Read MoreRead Less
Sandra Valencia
Without the help of Christina I cannot imagine how daunting this process would have been. The professionalism, expertise and support were invaluable, making us fortunate to her on our my side. From start to finish every step went smoothly, it was truly a pleasant experience working with Christina.
Sandeep Raina
My Experience with Shiraz was phenomenal . When you are applying for a mortgage at a time when rates are sky high and changing daily, as a customer you are apprehensive , have multiple questions , repeated questions and lots of unknowns and I really feel thankful that I got Shiraz as my banker . He was so professional , patient , answered my questions to minutest details ,took time at odd hours to...My Experience with Shiraz was phenomenal . When you are applying for a mortgage at a time when rates are sky high and changing daily, as a customer you are apprehensive , have multiple questions , repeated questions and lots of unknowns and I really feel thankful that I got Shiraz as my banker . He was so professional , patient , answered my questions to minutest details ,took time at odd hours to resolve my questions and help me make my decision . I would not have expected this kind of support from any other banker and I have had mortgages earlier as well when the rates where as low as 1.25% and mortgage decisions were not stressful . I feel Shiraz made the current experience calmer and stress free than even my previous experiences . He goes out of way and works towards helping the customer reach decision with factual data , variety of options that would help the customer in long run and most of it delivers to the promises that he makes . I got the confidence that my loan would close within 10 days and it actually closed in lesser time than what Shiraz promised . Best in class service , best in class attitude , super professional and an awesome human . If you ever have a mortgage need .. trust me as someone who was in your shoes .. you can’t have a better experience than what Shiraz can extend to you !Read MoreRead Less
Sarah Leide
Brandi was fabulous during the whole process. She was thorough, knowledgeable, and enthusiastically helpful. I couldn't have asked for anyone better to work with!
Safia Mejia
Leo is the best he and his team work so hard to have everything ready for my closing, my closing went very smoothly.
Martinica Martínez
De lo mejor muchas gracias ppr tu ayuda
Milagros Atorresagasti
Muy profesional atento me ayudo mucho con mi crédito tiene mucha experiencia estoy muy satisfecha gracias