Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Rod Montoya
Sarah did an excellent job getting the loan process started and even was helpful when it went to underwriting to return phone calls and reach others in underwriting on my behalf.
Stephen Hiller
I would give Jill more than 5 stars. I spent much of my working years in customer service and she is tops on my assessment. I once had an "exchange engineer" from Pakistan as a repeat customer. He one day remarked to me that the reason I got his repeat business is because most people in America think customer service means just taking a check at the end of the sale and saying thank you, whereas...I would give Jill more than 5 stars. I spent much of my working years in customer service and she is tops on my assessment. I once had an "exchange engineer" from Pakistan as a repeat customer. He one day remarked to me that the reason I got his repeat business is because most people in America think customer service means just taking a check at the end of the sale and saying thank you, whereas I spent time actually getting to know him. I probably missed a lot of sales during the times I spent with him, but that compliment made up for it in spades.Read MoreRead Less
Chris Wisehart Real Estate Professional
I am an agent in Columbus, NE and to be honest was somewhat concerned with my customer working with an online lender but the ease of communication and attentiveness to returning emails and phone calls from Aaron and his team quickly put me more at ease. Closing went off as planned with no issues whatsoever.
Leah Dodyk
Dylan Frazier made getting a mortgage as painless as possible. He was super helpful, always responsive and walked me through the process in the most thorough way possible. I would recommend that anyone looking for a mortgage get in touch with Dylan. He was truly amazing and special to work with.
Amanda Raymond
I truly cannot thank Dustin enough for everything he did to help me throughout this process. Being a refinance banker at Rocket Mortgage myself, I had no idea what was in store for purchasing my very first home, because refinancing and purchasing are two wildly different areas of a mortgage process. At any given time that I had questions, Dustin went above and beyond to not only explain things to ...I truly cannot thank Dustin enough for everything he did to help me throughout this process. Being a refinance banker at Rocket Mortgage myself, I had no idea what was in store for purchasing my very first home, because refinancing and purchasing are two wildly different areas of a mortgage process. At any given time that I had questions, Dustin went above and beyond to not only explain things to me in great detail, but also communicate with me every time I needed him (even when I felt like I was being a massive thorn in his side)! He was always quick to get back to me, which is I think the most appreciated. If it weren't for Dustin throughout this process, I cannot imagine anything would have run as smoothly as it did, from start to finish, he was absolutely fantastic. Any friends/family that I know are looking to purchase anytime soon, will be sent Dustin's way without a doubt! Read MoreRead Less
Tracy Edwards
I think you did an amazing job. You went above and beyond for me. Where others wouldn't give me the time of day you went out of your way to get me approved and got me a great interest rate. I really appreciate it. Thanks to you I was able to buy my childhood home. Thank you for all your hard work.
Susan Urgolo Sirois
Daniel was excellent in getting our loan closed. Without his diligence and leadership we would have to wait an extra 3 days to close which would have cost $$$$. Thank you Daniel!
Katharine Starkey
I have worked with Chris repeatedly on both mortgage and home equity loans. I found him easy to work with professionally, but also personally. He clearly understood my needs, concerns, constraints and found the best way to meet my needs. At 68, I am not particularly comfortable with dealing with online financial documentation. Chris made this process easy for me. I was quite comfortable with the ...I have worked with Chris repeatedly on both mortgage and home equity loans. I found him easy to work with professionally, but also personally. He clearly understood my needs, concerns, constraints and found the best way to meet my needs. At 68, I am not particularly comfortable with dealing with online financial documentation. Chris made this process easy for me. I was quite comfortable with the entire process. Finally, one thing I really liked was that he knew me from previous mortage work. It was like going to the local bank and talking with a neighbor. Read MoreRead Less
Dave Foxhoven
It was a pleasure working with you
Edna Campos
Tara is a very knowledgeable, responsive and very helpful. She gives me instructions and when I have issues she responds immediately, even if she is busy or at home. Thus my financing was handled easy, fast and very smooth.

I will always get Tara to handle my needs with Rocket Mortgage.