Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Gurmehar Bhatia
Works with clients to find the right solution, Prompt in responding back, works to resolve the issues to a win win situation
Lisa Lile Reeves
Matt was awesome. He offered several different options for what we needed to do, that we never thought of. He is very knowledgeable and knows with out a doubt what he is doing. I would highly recommend him. He gets 10 stars from me. Thanks Matt for all your help. Your awesome.
Rajender Ireddy
Cheryl was excellent , she was professional, knowledgeable, and found us a great deal, while providing all the details. In addition, working through all the pieces to get this done and made it extremely simple and efficient. I will definitely recommend Cheryl to anyone looking to purchase or refinance a loan.
Schuyler Bishop
Marcello was terrific, always got right back to us, and if he didn't know the answers, which he usually did, he found out for us pronto....
Jodi Lynam
Len was exceptional in every way as it relates to selling my home and purchasing a new one. We were faced with a crisis situation (death in the family, moving and consolidating two households) that required exceptional timing, coordination and collaboration efforts. He was behind us, in front of us and beside us every step of the way - even in my most panicked moments. He made this incredibly ...Len was exceptional in every way as it relates to selling my home and purchasing a new one. We were faced with a crisis situation (death in the family, moving and consolidating two households) that required exceptional timing, coordination and collaboration efforts. He was behind us, in front of us and beside us every step of the way - even in my most panicked moments. He made this incredibly arduous process bearable and palatable. He was always diligent to return my frantic calls and emails in a timely manner (even when he was out of the office). This type of exceptional customer service is rare these days. So many companies could benefit from Rocket Mortgage business "model". This is the third mortgage experience with Rocket Mortgage, and each time has been exceptional. I'm highly grateful to you Len for ALL you did for us! You are a valuable asset to all those you serve! Best regards, Jodi and Mark LynamRead MoreRead Less
Wendy Salmon
Adapted communication style to work with my Chagall engine schedule without my having to ask. Went above and beyond to ensure close when snag hit.
Cameron Edge
Laura was awesome throughout the entire process. No issues very professional, very prompt and very patient. My experiences could not have been better.
Kamlesh Sharma
Shane was professional about keeping me apprised of the loan status and required documents. He ensured that all the proper information was provided for loan determination. He was accessible when I had any questions and responded to my calls in timely fashion. Thanks.
Wylie Gustafson
Mike was great to work with, personable and an excellent communicator. I highly recommend Rocket Mortgage. All of their staff was a pleasure to work with.
Joan Tonra
Tara was very knowledgable and professional
There were some hiccups in the process but she really went over and above to resolve them quickly
I look forward to working with her in the future if that is in the cards!