Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Lourdes Gonzalez
I'm new to handling my mortgage issues online. I have always preferred face-to-face contact due to high expectations. It was refreshing to deal with Chris Nellis, he walked me through the online process step-by-step and I felt that personal touch with him which I have been accustomed to expect. Exceptional customer service, a great interest rate and incredible money-savings on my mortgage are ...I'm new to handling my mortgage issues online. I have always preferred face-to-face contact due to high expectations. It was refreshing to deal with Chris Nellis, he walked me through the online process step-by-step and I felt that personal touch with him which I have been accustomed to expect. Exceptional customer service, a great interest rate and incredible money-savings on my mortgage are just some of my highlights. Switching to Quick & Loan has been the smartest move ever. My regret was I didn't make the switch - sooner. Read MoreRead Less
Eric Hays
Zach was very professional and easy to work with. Only issue I ever had was getting ahold of him due to the high volume of customers he handles. That said, whenever I spoke with him, he gave me his full attention and made sure the loan went through smoothly. Thanks Zach!
Terrilynn Gray Yoos
I give Chris 5 Stars. He is professional and very personable. He helped me through the process of my loan. Thank-You
Laura Turpack
Ryan was great. I would highly recommend him. Trustworthy, straightforward, followed up, overall fantastic.
Carson Jones
We had the pleasure of working with Matthew during the purchase of our new home. He has went above and beyond working with us and for us as we struggled to find the right home for our family. Once we decided on our home we had various issues pop up and Matthew worked Day and night, as well as weekends to get our loan approved. I’ve never had someone work so hard for me. I’m so thankful that we got...We had the pleasure of working with Matthew during the purchase of our new home. He has went above and beyond working with us and for us as we struggled to find the right home for our family. Once we decided on our home we had various issues pop up and Matthew worked Day and night, as well as weekends to get our loan approved. I’ve never had someone work so hard for me. I’m so thankful that we got to work with Matthew and appreciate all that he has done. I can’t thank him enough for fighting for us and being on our side. I would recommend Matthew over and over!Read MoreRead Less
Matt Neefus
Brecca went above and beyond what I would expect from a company as large as Rocket Mortgage. The experience from start to finish always felt personal, and like she actually cared. Thanks
Deanna Fidler-Teague
Corie was very informative, able to explain everything into detail and making it more underdtandable. Being first time home buyers there were alot of things we did not know or understand. She was very helpful. She gave us the best loan at the best price she could find. Called regularly to check how our house hunting was going and helped resolve any issues we had! Thank you Corie!
Pamela Illies
Scott Gwin is the only reason I'm actually a Rocket Mortgage customer. At one point I was so fed up with the process I was going to call it quits. Scott "talked me off the ledge", got me the help I needed to finally move the process along, calmly and patiently explained things so I understood them, and truly made me feel like a valued consumer. Thank You so much, Scott, for your knowledge, your...Scott Gwin is the only reason I'm actually a Rocket Mortgage customer. At one point I was so fed up with the process I was going to call it quits. Scott "talked me off the ledge", got me the help I needed to finally move the process along, calmly and patiently explained things so I understood them, and truly made me feel like a valued consumer. Thank You so much, Scott, for your knowledge, your understanding, and your compassion. I hope your supervisor knows how valuable an asset you are!!Read MoreRead Less
LaDonya Thian
Robbie was friendly and made the application process easy.
Amanda Walton
Bianca was terrific! She was super friendly and was able to answer all of our questions. She made the process easy and painless. I'd absolutely recommend her to anyone looking for a loan!