Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tammy Keding Real Estate Professional
John was wonderful to work with!
Riley Gutzman
Great job communicating. Very helpful and quick to respond. Thank you!
Jamal Jordan
Jon was extremely professional, knowledgeable and proficient. Exceptional service! 5 stars!
Katie Thompson
Tom is great! He is responsive and truly cares about getting his clients an amazing mortgage to go along with the perfect home. This being my first home, he offered me much more than just mortgage advice, he even shared his experiences with his first home and what to watch out for. I feel very lucky to have had Tom as my banker!!
Tyson Rost
very nice to work with and polite
Brittany Tate
Amy-Nicole was wonderful! She answered every call and email with a sense of urgency and was very good about keeping us in the loop with what was going on with our loan. My husband got a new job so we bought our new house during the relocation process. We were under a time crunch since we were moving across the state. She made sure everything was running smoothly and constantly made sure the ...Amy-Nicole was wonderful! She answered every call and email with a sense of urgency and was very good about keeping us in the loop with what was going on with our loan. My husband got a new job so we bought our new house during the relocation process. We were under a time crunch since we were moving across the state. She made sure everything was running smoothly and constantly made sure the ball was never dropped. We were able to close our loan and move into our new house in 3 weeks! Amy-Nicole's service was phenomenal. I would highly recommend her to friends and family.Read MoreRead Less
Victor Coker
My wife filled out some info on the web researching mortgage loans. Within 10 minutes, Rocket Mortgage had contacted her. I called them via the number they left and was connected to Rachel. From the get-go, Rachel was incredibly helpful and knowledgeable about what she was doing. If she didn't have an answer, she got it for me or put me in touch with one who could help me. Everything has been...My wife filled out some info on the web researching mortgage loans. Within 10 minutes, Rocket Mortgage had contacted her. I called them via the number they left and was connected to Rachel. From the get-go, Rachel was incredibly helpful and knowledgeable about what she was doing. If she didn't have an answer, she got it for me or put me in touch with one who could help me. Everything has been FLYING thru while working with Rocket Mortgage, and Rachel in specific. We will be closing in a few days and because of my experience so far with Rachel and all of the Rocket Mortgage employees I've talked to, I have constantly praised and recommended them while in conversations with people. Read MoreRead Less
Teresa Mersing
Alex was a pleasure to work with. Very prompt and courteous. Would recommend him to friends and family.
Shannon Bush
Chris Nellis has been an absolute dream and lifesaver for me to work with! I’m on disability and was on the fence at whether or not I was going to be able to keep my house. On a whim I called Rocket Mortgage and was connected to Chris. He wound up saving me $120+
off what my payment is now and $160+ off what it would have been next year and for the life be idof ismy loan. Thatwhen you’re on ...Chris Nellis has been an absolute dream and lifesaver for me to work with! I’m on disability and was on the fence at whether or not I was going to be able to keep my house. On a whim I called Rocket Mortgage and was connected to Chris. He wound up saving me $120+
off what my payment is now and $160+ off what it would have been next year and for the life be idof ismy loan. Thatwhen you’re on disability that much of difference The process has been easier than I ever could have imagined, especially for someone who has health issues. All I have to do now is wait for someone to come to me for closing, isn’t that amazing? Please get in touch with Chris Nellis if you are looking to refinance or buy a home! Trust me...it will be one of the best decisions you ever make! Thank you Chris, thank you Rocket Mortgage for turning my life around! You have NO idea what you’ve done for me! Read MoreRead Less
Jan Grupido Real Estate Professional
Joe and I have never met. My buyer clients had already been pre-approved by Rocket Mortgage when we began searching for their new home. Joe was prompt to call and introduce himself to me, to answer his phone, or quickly return a call or email from me. He regularly contacted me for followup re: my client's progress and managed to get their loan completed within 23 days of their formal ...Joe and I have never met. My buyer clients had already been pre-approved by Rocket Mortgage when we began searching for their new home. Joe was prompt to call and introduce himself to me, to answer his phone, or quickly return a call or email from me. He regularly contacted me for followup re: my client's progress and managed to get their loan completed within 23 days of their formal application. We needed a push process due to contract demands and Rocket Mortgage and Joe delivered. Wish all my deals were as well coordinated between the lender and myself. I have seen EVERYTHING in my 35 year career and am thankful for Joe's knowledge and professional working relationship. Thanks Joe!Read MoreRead Less