Great experience overall - the communication was simply seamless and John was able to call us back every time - day or night - or even on the long holiday weekend. Our agent was strongly suggesting we stay away from online mortgage companies because she thought that they didn't usually give the customer the attention they needed throughout the process -- wow was she proven wrong. Additionally - ...Great experience overall - the communication was simply seamless and John was able to call us back every time - day or night - or even on the long holiday weekend. Our agent was strongly suggesting we stay away from online mortgage companies because she thought that they didn't usually give the customer the attention they needed throughout the process -- wow was she proven wrong. Additionally - you just can't beat Rocket Mortgage's rates! Thanks John, for helping us buy our 1st home - we love it! :)Read MoreRead Less
KerryandEsther Folk
KerryandEsther Folk
551
Collin was a pleasure to work with. When my wife had a question no matter what day of the week or hour he would get back to her to answer her question. With all my questions for him he was like part of our family. With all the questions he treated each one as an important question. We enjoyed working with him
Erika Ingram
Erika Ingram
551
Mario is a model for great client service. During my refinance, he communicated clearly, set expectations and most importantly was very responsive. I've been impressed with Mario and the entire Rocket Mortgage team and process. I would recommend him to anyone and plan to reach back when I'm ready to refinance my investment property.
Edward Dickens
Edward Dickens
551
Exceptional young guy, stays on top of things and is readily accessible with answers to so many concerns and questions. Thank you, it was a great experience!
Fred Sawyer
Fred Sawyer
551
Zach is an excellent mortgage rep to work with. He lied to our desires concerning interest rates and down payment on a loan and offered several options. The one we decided on was one we had thought of and met our plans perfectly by requiring a lower down payment but with a slightly higher interest rate but with no penalty for paying the loan off early which we planned to do when my wife retired in...Zach is an excellent mortgage rep to work with. He lied to our desires concerning interest rates and down payment on a loan and offered several options. The one we decided on was one we had thought of and met our plans perfectly by requiring a lower down payment but with a slightly higher interest rate but with no penalty for paying the loan off early which we planned to do when my wife retired in two years and we sold our primary residence.
Zach made the loan process extremely easy, talking us through each online form and patiently answering our questions. He maintained almost daily contact and was easily accessible even though we were in a different time zone. I highly recommend both Zach and Rocket Mortgage to anyone seeking a loan. They make it an easy, almost stress free, and pleasurable experience and when they set a closing date, they meet it, which in our case was several days ahead of the original target date set by our realtor.Read MoreRead Less
Michael Findley
Michael Findley
551
Iman was very helpful and stayed late to walk us through the loan application process when we were first getting started. I would reccomend her to anyone else trying to secure financing for a house.
Matt Schwab
Matt Schwab
551
Tom Savage is THE MAN! Couldn't have asked for a better MLO to work with. With all the advice coming from every which way when looking for a home, Thomas gave the best. He ended up helping me land a deal that is 1 in 100. I'd absolutely refer Tom to friends and family, I already have. Thank again Tom!!
Dorothy Mather
Dorothy Mather
551
Matthew Sarti was my first contact at Rocket Mortgage. I could not have been in better hands! Matthew made Everything Quick and Easy! He got back to me quickly when I had questions. Honestly, I felt like I was his only priority. I'm so thankful I got to work with Matthew, and I recommend him, and Rocket Mortgage... I Was Amazed!!
Raymond Harrington
Raymond Harrington
551
Professional customer service, always helpful
Lee Choe
Lee Choe
551
His communication is clear and easy to understand.
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