Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jacki was great to work with at Rocket Mortgage. Excellent customer service.
Stanley Fail
We closed escrow on our new home in August 2017. We initially shopped around for lenders and proceeded with Rocket Mortgage from Rocket Mortgage. Amanda was our go to girl in the process and she performed A+. We asked for a shorten close date and it got done. She is very informative, professional and attention to detail. I would recommend her to all. Thank You Amanda for making it happen!
Del Wood-Cleek
Lawrence was professional, courteous, informed and helpful. Couldn't ask for a better experience. Thank you Lawrence and all of the Rocket Mortgage Professionals!
Del & Ed
Anaelys Puig Bolivar
This was our first time going through an online mortgage experience, so we were naturally slightly unsure about not having a local contact. This turned out being, by far, our smoothest experience obtaining a mortgage, and Saba was a key part of it. She was always available, easy to contact, and with a quick turnaround time whenever we needed something. Saba and the rest of the team pushed to get ...This was our first time going through an online mortgage experience, so we were naturally slightly unsure about not having a local contact. This turned out being, by far, our smoothest experience obtaining a mortgage, and Saba was a key part of it. She was always available, easy to contact, and with a quick turnaround time whenever we needed something. Saba and the rest of the team pushed to get our mortgage through the finish line and met a tight deadline. We were very impressed with her professionalism, and the pleasant and reassuring experience she offered. Read MoreRead Less
Sabiha Habeeb
Getting a home loan can be a very long and frustrating process, but Brandon's help definitely simplified it for us. He was very helpful, he kept us updated every step of the way and was very quick in returning our phone calls or messages. He is very knowledgeable about the industry, which was clear with the way he advised us throughout the process. We would recommend Brandon to everyone! He ... Getting a home loan can be a very long and frustrating process, but Brandon's help definitely simplified it for us. He was very helpful, he kept us updated every step of the way and was very quick in returning our phone calls or messages. He is very knowledgeable about the industry, which was clear with the way he advised us throughout the process. We would recommend Brandon to everyone! He truly deserves to be recognized for his efforts in going the extra mile for his customers! We wish him the very best!Read MoreRead Less
Shannon Wright
Jenna was always very helpful and informative. We were first time buyers so we had a lot of questions and she was always very helpful in answering them. She did not get annoyed or irritated with us just helped in any way she could. Also if she did not have the answer she would get it for us. She was wonderful!! I wish we could of had her through the whole process.
Michael Duff
Aaron was such a pleasure to deal with. Always available to answer my questions and kept me up to date through the whole mortgage process. Couldn't believe how easy the process was. Aaron and the rest of the team made my home buying experience a great one!
Jacob Gordon
ryan was forthright in this process and he and his staff got it done with care to the consumer
however the whole process needs retooling..we are told we got the mortgage, just need a few more things..then we get a call that the underwriter needs just a few more things...then we submit them and we are told the underwriter needs a few more things..very frustrating to the consumer../why isn't there a ...ryan was forthright in this process and he and his staff got it done with care to the consumer
however the whole process needs retooling..we are told we got the mortgage, just need a few more things..then we get a call that the underwriter needs just a few more things...then we submit them and we are told the underwriter needs a few more things..very frustrating to the consumer../why isn't there a master list given at one time so that there will be fewer "a few more things" we had three months of " a few more things' ...the underwriters have to be more efficient so the people that the consumer deals with do not lose their credibility and the consumer will have less angst....the protocol needs severe retoolingRead MoreRead Less
Gerry OConnell
It is my pleasure to give Daniel a 5 star review. He is the consummate professional in his work at all times. I needed to have a very quick closing and without Daniel's help that would have been impossible. His attention to detail and patience was always evident in all our conversations. He deserves 10 stars!! Thank you Daniel!!
Rose Chavez Bundy
Nate was very helpful during the entire process of buying my new home. He answered all my questions in a timely manner. Very satisfied!