Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Barry Keefe
I’ve worked with a number of loan professionals over the years and I must say Derrick is clearly one of the best!
He’s knowledgeable, friendly and easy to work with. Most importantly, he’s always available when needed. Derrick simplified a complex process…he’s a true professional.
Betty Vergara
Exceeding meet my expectations, patient,very good client service and helpful.
Carolanne-Carrie Hecox-Flanders
We have been clients of Rocket Mortgage since back in the Quicken Loans days. The primary reason for our long relationship with your company is the Customer Service. When it came time to look for a mortgage lender for a new home, working with Rocket was a no brainer. Kevin was a rock star for us during the entire process and was beyond helpful when it came to completing paperwork and rounding up ...We have been clients of Rocket Mortgage since back in the Quicken Loans days. The primary reason for our long relationship with your company is the Customer Service. When it came time to look for a mortgage lender for a new home, working with Rocket was a no brainer. Kevin was a rock star for us during the entire process and was beyond helpful when it came to completing paperwork and rounding up various documents. Kevin did not disappoint when it came to my high expectations for the customer service I have come to expect from Rocket. Kevin's knowledge of the processes and ability to connect with customers made working with him a pleasure.Read MoreRead Less
Matthew White
Great and knowledgeable guy, with a professional demeanor! He went above and beyond to help push my mortgage through.
Dalen Traore
Denise is the best! From the time we spoke first till we were clear to close, she has been an outstanding resource for us, always answering our questions and working above and beyond to ease our concerns. I would recommend Denise 110%
Garrett Keefe
Kenneth went above and beyond in our client's process or buying a home. He took late night calls and went into the office extra early on multiple accounts to assist our shared clients in their home buying process. His knowledge, professionalism and expertise was outstanding! Looking forward to working with him again!
Jezebel Madera
I first crossed paths with James in August 2020, amidst a challenging housing market. Since that initial encounter, James has been an unwavering pillar of support, guiding us through every step of the journey. From utilizing their innovative fresh start program to bolster our credit score through credit report enhancements, to securing our qualification, James has been by our side.

In the face of ...I first crossed paths with James in August 2020, amidst a challenging housing market. Since that initial encounter, James has been an unwavering pillar of support, guiding us through every step of the journey. From utilizing their innovative fresh start program to bolster our credit score through credit report enhancements, to securing our qualification, James has been by our side.

In the face of relentless competition, James remained resolute each time we found ourselves outbid by other potential buyers. His demeanor has consistently exuded a blend of professionalism, assertiveness, and approachability that sets him apart. His character shines through as an exceptional individual who has gone beyond mere professionalism to establish a sense of kinship with us.

James's dedication proved unyielding, even during those instances when we ourselves felt disheartened by the repeated losses in bidding for homes. His words of encouragement and strategic guidance spurred us to persistently save and improve our credit standing. His guidance, initiated in 2020, has been our steadfast companion throughout this intricate process.

The culmination of our efforts materialized when we finally discovered a home to call our own, and the subsequent transaction sailed smoothly to completion. Without reservation, I extend my highest recommendation for James's services in catering to your home loan and mortgage requisites. More than a Senior Banker representative, James has seamlessly transitioned into the realm of family—a confidant and partner who never abandoned us on this intricate journey.

Thank you JAMES you are our Superhero Senior Banker!Read MoreRead Less
Jake Renner
Thankful for Michael's attention to detail and willingness to explain things in full detail to me as a first time home owner. His honesty and attention to detail were greatly appreciated.
Dalton Bittner
Jonathan is the definition of a professional. He listens to every concern and answers every question and truly seems to care about his clients. Jonathan is an expert in the mortgage industry and I cannot express how much he truly seems to care. Jonathan will be my go to mortgage guy and I’ll be sure to tell any family and friends I have about his stellar service and mortgage expertise.
Keishla Carrasquillo
I called Rocket for a quote and Michael was absolutely amazing! I went from feeling confused and not really knowing what I wanted to being absolutely confident in my Lender. Micheal was with me every step of the way, answering my questions or even referring me to the other team members that could answer my questions if he didn’t have an answer. If I had to do it all over again, I’d call Rocket ...I called Rocket for a quote and Michael was absolutely amazing! I went from feeling confused and not really knowing what I wanted to being absolutely confident in my Lender. Micheal was with me every step of the way, answering my questions or even referring me to the other team members that could answer my questions if he didn’t have an answer. If I had to do it all over again, I’d call Rocket Mortgage and ask for Michael by name! Excellent customer service! Thank you so much for everything.Read MoreRead Less