Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jacob Lonc
Wow - A+++ Service! I have been in IT customer service for years and I was incredibly impressed with how seamless Alex made the process for our first home purchase. He set us at ease and was patient with the multiple offers we put on the table for homes. He never made us feel like we were just a "sale" for him. Our closing happened in just over 30 days --- our realtor had not seen any closes in ...Wow - A+++ Service! I have been in IT customer service for years and I was incredibly impressed with how seamless Alex made the process for our first home purchase. He set us at ease and was patient with the multiple offers we put on the table for homes. He never made us feel like we were just a "sale" for him. Our closing happened in just over 30 days --- our realtor had not seen any closes in less than 40 days prior to ours! Rocket Mortgage was even ready days before our close proving that the preparation that Alex took with us definitely paid off!

Alex's years of experience showed with his keen eye for detail. I felt like Alex was always looking out for us and found ways to help us make the right decision as if he were the one making the decision with his finances and family. Opening up our finances and details about our needs and wants is not always simple, especially with your own brother. Alex handled everything professionally and I would not hesitate to recommend a friend or family member to use his services.

Rocket Mortgage process was superb! I could not believe how quick we closed on our home. The details were ALL covered by Alex and Rocket Mortgage to make sure our close was a success. The portal that Rocket Mortgage has to organize all documents and needed signatures/information is amazing! You always know where you are at in the process and on top of that Alex supported me every step of the way answering all questions I had prior to our closing to create an amazing experience where we could focus on our new home instead of the process of closing our loan!

THANK YOU, ALEX! We will definitely be coming back to you in the future when we move and get our dream lake home. Read MoreRead Less
Tim Kovach
I did not initially intend to go with Rocket Mortgage and had only contacted them to get preapproval. But Brian continued to work with me to map out the options available for us, and presented us with an option that no other lender could meet. I really appreciated the amount of time that he spent on our case, and I particularly like the way that he would text me ahead of time to make sure it was a...I did not initially intend to go with Rocket Mortgage and had only contacted them to get preapproval. But Brian continued to work with me to map out the options available for us, and presented us with an option that no other lender could meet. I really appreciated the amount of time that he spent on our case, and I particularly like the way that he would text me ahead of time to make sure it was a good time to call.Read MoreRead Less
Papaw McGough
Jessa was extremely helpful and kept constant contact. I always looked forward to talking with her and knew she working for us all the time. She would send an email giving me a heads up for when she was going to call. She was always available to answer any questions and has the knowledge to either answer the question or find the answer and got back with me quickly. Would highly recommend her to ...Jessa was extremely helpful and kept constant contact. I always looked forward to talking with her and knew she working for us all the time. She would send an email giving me a heads up for when she was going to call. She was always available to answer any questions and has the knowledge to either answer the question or find the answer and got back with me quickly. Would highly recommend her to anyone!!Read MoreRead Less
Johnathan Foreman
Very awsome super attentive makes the feeling very comfortable and personal over all excellent
Gabriel Derry
Josh, did an outstanding job helping me secure my mortgage loan with Rocket Mortgage. I sincerely appreciate all the time and effort that he and his team provided into ensuring that I fully understood the process and was comfortable with options I choose. For a first time homebuyer I could not have asked for a better representative. I would highly recommend Josh and his team to anyone in the ...Josh, did an outstanding job helping me secure my mortgage loan with Rocket Mortgage. I sincerely appreciate all the time and effort that he and his team provided into ensuring that I fully understood the process and was comfortable with options I choose. For a first time homebuyer I could not have asked for a better representative. I would highly recommend Josh and his team to anyone in the market for a mortgage loan. Thanks again Josh!

Gabe
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Sara Eames
Matt sorry about delay , the loan was the best an easiest I have ever experienced you were GREAT!
Kile Russell
Rocket Mortgage made my refinancing a breeze. Alex was very patient and checked in constantly , updating me on the progress of my loan.
Kyle March
James was a great help through the whole process, I feel that I will be able to call him for any of my future needs. He was patient and answered all of my questions thoroughly. I was able to get a full range of options for my loan before making up my mind, and I learned everything needed to make a good decision. His help was greatly appreciated.
Elysia Herz
He asked the right questions on the very first call and understood exactly what my refinance needs were. Stayed in touch and checked back throughout the process. Responsive, professional, and personable. Would highly recommend.
Bruce Paynter
First of all, Brian is very easy to get along with. The whole process was painless although since there were two of us on the loan we had to coordinate between ourselves---not a big deal. The thing I really liked was that even if I could not reach Brian with a question, anyone on the team could fill in seamlessly and answer the question. This saved time on several occasions. At the closing, ...First of all, Brian is very easy to get along with. The whole process was painless although since there were two of us on the loan we had to coordinate between ourselves---not a big deal. The thing I really liked was that even if I could not reach Brian with a question, anyone on the team could fill in seamlessly and answer the question. This saved time on several occasions. At the closing, the realtors and lawyers commented at how flawlessly the funding of our loan went. I will go back to Brian if I have any future mortgage needs.Read MoreRead Less