Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Gregory Schatko
10+ out of 10 Professional experience and the entire process was perfect with all of our questions answered and was easy doing business with Rocket Mortgage. Our last experience it's another lender was a horrible unprofessional experience and will only recommend the Rocket Mortgage team. Great Job!
Peggy Walker
Patrick worked with me daily to keep me updated on every aspect of my loan ! I personally have his cards on my desk for others to pick up and use Patrick as their contact for a perfect loan!
Ron Dodge
My wife and I have had the pleasure of working with Lajuan on two loans. The first was to refinance our free and clear property to pay a few debts and put the remaining balance as a down payment on our retirement condo at Lake Of The Ozarks. The second was the purchase of the mentioned condo. He was able to come up with the best option for each of the loans. He is always available to answer ...My wife and I have had the pleasure of working with Lajuan on two loans. The first was to refinance our free and clear property to pay a few debts and put the remaining balance as a down payment on our retirement condo at Lake Of The Ozarks. The second was the purchase of the mentioned condo. He was able to come up with the best option for each of the loans. He is always available to answer questions or follow up if he doesn't have the answer. My wife and I are truly lucky to have had the chance to work with Lajuan!Read MoreRead Less
Rahul Dimri
James is nothing short of a hero. I and my family were looking for a home to buy, James made it super easy to get the pre-approval done, within minutes we had the opportunity to start looking for our home. Once we made the offer, James was quick to convince the sellers agent that Rocket Mortgage could move fast enough to close on a very tight deadline, I think him being able to convince the seller...James is nothing short of a hero. I and my family were looking for a home to buy, James made it super easy to get the pre-approval done, within minutes we had the opportunity to start looking for our home. Once we made the offer, James was quick to convince the sellers agent that Rocket Mortgage could move fast enough to close on a very tight deadline, I think him being able to convince the seller that we were good on getting a loan was critical to our offer getting accepted.
Once the offer was made, James was able to understand that as first time home buyers we would be strapped for cash if we made 20% down, and worked with us to get loan at same rate for lesser down payment.
I think that James and his team have been very diligent in handling our loan, they have been proactive trying to figure out potential pitfalls and remedy them, but more than being professional I appreciate them being able to understand human side of things and genuine willingness to help their customers get the home that they want.Read MoreRead Less
Doris Kinnick
Super helpful! Fun to work with!
Rick Childs
Jake was very professional to work with. He was prompt, courteous, and knowledgeable. He was always right there when we needed questions answered.
Jackie Spoon
Liz was informative, friendly and there any time my husband and I needed her.
She guided us with patience and care and we had a wonderful experience with her and all the Rocket Mortgage "Family".
Preston Robertson
Brian was very helpful and responsive throughout the loan process.
Angela Ekker
Catherine was excellent to work with. She explained the whole process, answered our many questions and was available to us through the entire process. It was a complete pleasure to work with her.
StMarks Storrs
Jay was proactive, polite, and very helpful. He made the process of getting my first mortgage manageable. I believe that he overcommitted to certain things that were beyond his control which put me in a bit of a bind. But I appreciated his desire to get me the best he could and would be happy to work with him again.