Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Wes Hill
Peter did a fantastic job of explaining and assisting myself through the mortgage process. He made it extremely easy for a first time buyer, such as myself, to understand how things work and what all needed to be done.
Steven Parker
Kevin was very professional and easy to work with. He was quick to respond to any questions or concerns that I had.
Kay Brengartner
I was unsure what to expect when I made the initial call to refinance our home. Malik explained the process in terms I could understand and answered my questions thoroughly. We played a lot of phone tag but he always returned my calls promptly and was available after the usual 9 to 5. Overall a great experience as we cut 8 years off our mortgage and only added a few dollars to our monthly ...I was unsure what to expect when I made the initial call to refinance our home. Malik explained the process in terms I could understand and answered my questions thoroughly. We played a lot of phone tag but he always returned my calls promptly and was available after the usual 9 to 5. Overall a great experience as we cut 8 years off our mortgage and only added a few dollars to our monthly payment.Read MoreRead Less
Thomas Fuechtmann
Allen Ross was extraordinarily helpful in arranging a home refinance with Rocket Mortgage. He made it happen quickly -- which was important to me. He made certain that I was able to take advantage of discounts available as a Schwab client, which saved substantial dollars on closing costs. He was always available throughout the process, keeping an overview of tasks carried out by different ...Allen Ross was extraordinarily helpful in arranging a home refinance with Rocket Mortgage. He made it happen quickly -- which was important to me. He made certain that I was able to take advantage of discounts available as a Schwab client, which saved substantial dollars on closing costs. He was always available throughout the process, keeping an overview of tasks carried out by different offices of Rocket Mortgage and the independent title company. I always knew there was one person I could go to with any questions -- and that he could deal with any problems or questions. All in all, it was an incredibly smooth and efficient process.
Tom FuechtmannRead MoreRead Less
Cathy Switzer
Thank you Mike for helping make this such an easy process!
Cynthia Hatton Hudson
It has been wonderful working with Cristian. She is always very pleasant and upbeat. She always responds quickly to any questions we have and keeps us informed of any options available to us. Her great care has helped reduce the stress involved in moving.
Ashley Rogers
I was absolutely terrified to buy a house. I had no idea what I was doing. Peter was absolutely wonderful. He helped me a few months before we decided to move forward. From the first time I called to even after we closed on the house. He was there. Always willing to answer any questions I had. I have never experienced customer service on this level. It felt like he was family, how helpful and ...I was absolutely terrified to buy a house. I had no idea what I was doing. Peter was absolutely wonderful. He helped me a few months before we decided to move forward. From the first time I called to even after we closed on the house. He was there. Always willing to answer any questions I had. I have never experienced customer service on this level. It felt like he was family, how helpful and understanding he was. He explained everything in detail, and would explain it again if I didn't understand. My sister and her husband where buying a house at the same time,and they were stressed the whole time. We had some stressful moments but overall it was a good experience. And Peter was amazing. I will never forget him. We can't wait to live our wonderful life in this beautiful house.Read MoreRead Less
Ginger Knowles
Nate gave us excellent service and made the entire process go as smoothly as it could possibly go! He was accessible , professional and patient.
Sam Scanio
Chris and Team made this a breeze for me. Good job Gang!!!
Ashley Collins
Dustin was fantastic! He was responsive, patient, and knowledgeable: basically everything you would want in someone walking you through the stressful mortgage process!