Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Laura Young
Jim was very helpful and friendly. He went above and beyond for us. He wa continuously checking in and keeping us updated.
Dani Branham
Samantha is in a class of her own when it comes to high level customer service! She is very detail oriented, a wonderful communicator and an all around, down to earth people person! She is very dedicated and efficient from inquiry to close! She and her team of associates made my whole mortgage process a breeze and we will definitely call her again should we need any mortgage services in the ...Samantha is in a class of her own when it comes to high level customer service! She is very detail oriented, a wonderful communicator and an all around, down to earth people person! She is very dedicated and efficient from inquiry to close! She and her team of associates made my whole mortgage process a breeze and we will definitely call her again should we need any mortgage services in the future! Thank you so much for everything Samantha!Read MoreRead Less
Arquimides Caldera
Malik is a superstar. He assisted my brother to refinance his home. He explained the process thoroughly, was constantly in communication with us (even late into the evenings on some days), and worked through all the inevitable barriers and paperwork requirements, in a calm and efficient manner. We ultimately reduced my brother's house payment by over $200 a month. Thank you to Malik and the...Malik is a superstar. He assisted my brother to refinance his home. He explained the process thoroughly, was constantly in communication with us (even late into the evenings on some days), and worked through all the inevitable barriers and paperwork requirements, in a calm and efficient manner. We ultimately reduced my brother's house payment by over $200 a month. Thank you to Malik and the rest of the team. Read MoreRead Less
Johanne Embrey
Alex is outstanding and is the reason why we chose Rocket Mortgage! When I first contacted Rocket Mortgage, I described to Alex what I was looking for and he had an immediate solution to my problem. It is so refreshing to actually get excellent service and follow up these days, but Alex never missed a beat. The previous lender I was working with never returned my calls causing me so much ...Alex is outstanding and is the reason why we chose Rocket Mortgage! When I first contacted Rocket Mortgage, I described to Alex what I was looking for and he had an immediate solution to my problem. It is so refreshing to actually get excellent service and follow up these days, but Alex never missed a beat. The previous lender I was working with never returned my calls causing me so much frustration! However Alex was with us every step of the way even though he was no longer involved in latter part of the loan process. He would drop everything when we called him to ensure we were taken care of and our needs were met from start to finish. We can't recommend Alex enough and Rocket Mortgage.Read MoreRead Less
Breanne Whiteman
Kyle is friendly, helpful, and knowledgeable. He was great!
Karla Vega
My experience with Rocket Mortgage has been so awesome. It's been quick and easy to use. MR. Edward Jones has been through every step of the way.
Sandy Whitlock Real Estate Professional
Alex was great to work with, he went above and beyond with patieance to help an elderly client get qualified and completed.
Drew Shackelford
Working with Shane was like working with a friend. He never tried to upsell, he was patient with our many, many questions, and was an invaluable resource while we secured our loan for our first house. Timing can be everything when you go after the house of your dreams, and Shane was there with us every step of the way to make sure nothing fell through the cracks. Buying a home is not an easy ...Working with Shane was like working with a friend. He never tried to upsell, he was patient with our many, many questions, and was an invaluable resource while we secured our loan for our first house. Timing can be everything when you go after the house of your dreams, and Shane was there with us every step of the way to make sure nothing fell through the cracks. Buying a home is not an easy endeavor, but we feel very fortunate we had Shane on our side!Read MoreRead Less
Andrew Becker
Absolutely would recommend (Andrew Romaya) Rocket Mortgage to anyone looking to purchase, or refinance a home or business!! This was my first time purchasing a home. Not only did they offer me a great interest rate, The Team at Rocket Mortgage made me feel comfortable with the entire process. They answered all my questions and were always available to handle questions or concerns. Even people I ...Absolutely would recommend (Andrew Romaya) Rocket Mortgage to anyone looking to purchase, or refinance a home or business!! This was my first time purchasing a home. Not only did they offer me a great interest rate, The Team at Rocket Mortgage made me feel comfortable with the entire process. They answered all my questions and were always available to handle questions or concerns. Even people I know personally in the mortgage business were not this professional and transparent. This was the absolute best customer service I’ve had in a long time! Thank you for making me feel like more than a number! Read MoreRead Less
Steve Gottfried Real Estate Professional
Good Job
Kept us abreast all the way through the transaction