Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Sinnaman Shenault
THANK YOU U made my experience timely and painless
Rachel Conner
Creighton was very attentive and professional and was able to answer all my questions.
Anna Owens
Josh was both professional and efficient in the processing of my refinancing...I felt very at ease with him and he encouraged me to ask any questions that I had. I appreciated the fact that if I had a question, and he was unsure of the correct answer, he would ask if he could put me on hold as he wanted to confer with his Manager to assure me of the proper information.. This was very comforting....Josh was both professional and efficient in the processing of my refinancing...I felt very at ease with him and he encouraged me to ask any questions that I had. I appreciated the fact that if I had a question, and he was unsure of the correct answer, he would ask if he could put me on hold as he wanted to confer with his Manager to assure me of the proper information.. This was very comforting. Additionally, he didn't rush and that added to my confidence of him... Read MoreRead Less
Kim Williams
Kendale was great to work with! He answered questions quickly and kept me abreast of our client's progress. I was very pleased with the time he took to get our client pre-approved due to the buyer's work schedule. He was patient yet firm with the time frame. The process went smoothly and quickly. I would definitely recommend Kendale for my clients in the future! Thank you!
Gregory Schatko
10+ out of 10 Professional experience and the entire process was perfect with all of our questions answered and was easy doing business with Rocket Mortgage. Our last experience it's another lender was a horrible unprofessional experience and will only recommend the Rocket Mortgage team. Great Job!
Peggy Walker
Patrick worked with me daily to keep me updated on every aspect of my loan ! I personally have his cards on my desk for others to pick up and use Patrick as their contact for a perfect loan!
Ron Dodge
My wife and I have had the pleasure of working with Lajuan on two loans. The first was to refinance our free and clear property to pay a few debts and put the remaining balance as a down payment on our retirement condo at Lake Of The Ozarks. The second was the purchase of the mentioned condo. He was able to come up with the best option for each of the loans. He is always available to answer ...My wife and I have had the pleasure of working with Lajuan on two loans. The first was to refinance our free and clear property to pay a few debts and put the remaining balance as a down payment on our retirement condo at Lake Of The Ozarks. The second was the purchase of the mentioned condo. He was able to come up with the best option for each of the loans. He is always available to answer questions or follow up if he doesn't have the answer. My wife and I are truly lucky to have had the chance to work with Lajuan!Read MoreRead Less
Rahul Dimri
James is nothing short of a hero. I and my family were looking for a home to buy, James made it super easy to get the pre-approval done, within minutes we had the opportunity to start looking for our home. Once we made the offer, James was quick to convince the sellers agent that Rocket Mortgage could move fast enough to close on a very tight deadline, I think him being able to convince the seller...James is nothing short of a hero. I and my family were looking for a home to buy, James made it super easy to get the pre-approval done, within minutes we had the opportunity to start looking for our home. Once we made the offer, James was quick to convince the sellers agent that Rocket Mortgage could move fast enough to close on a very tight deadline, I think him being able to convince the seller that we were good on getting a loan was critical to our offer getting accepted.
Once the offer was made, James was able to understand that as first time home buyers we would be strapped for cash if we made 20% down, and worked with us to get loan at same rate for lesser down payment.
I think that James and his team have been very diligent in handling our loan, they have been proactive trying to figure out potential pitfalls and remedy them, but more than being professional I appreciate them being able to understand human side of things and genuine willingness to help their customers get the home that they want.
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Doris Kinnick
Super helpful! Fun to work with!
Rick Childs
Jake was very professional to work with. He was prompt, courteous, and knowledgeable. He was always right there when we needed questions answered.