Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Sharon Gray
Jim was very easy to work with and always answered my questions, and helped make our experience with One Reverse Mortgage a good one. He also had good suggestions on some issues we had, and we will continue to keep in touch with him. He was always very prompt in getting back with us.
Kathy Conley
Great to work with. Very positive with conversation in addressing the loan process. Compared to local finance companies, the actions are very encouraging.
Sean Knapp
Dan was courteous, professional and balanced the right amount of timely follow-up throughout the process. If you are organized and have the appropriate documents readily available; Dan will move you efficiently through the process. He even followed up on an email on a Sunday afternoon that I expected he would pick up first thing Monday which was obviously outside of his working hours. A true ...Dan was courteous, professional and balanced the right amount of timely follow-up throughout the process. If you are organized and have the appropriate documents readily available; Dan will move you efficiently through the process. He even followed up on an email on a Sunday afternoon that I expected he would pick up first thing Monday which was obviously outside of his working hours. A true dedicated team member to the Rocket Mortgage group.Read MoreRead Less
Jane Haggett
Gabi was friendly, professional, and efficient.
Aaron Duncan
Always there for you when you need him. He is always ahead of the game and gives you the best rates you can get, he calls you regularly to check in and to see how things are going and if you need any help or have any questions. Very fast at changing things in your loan to better fit your life style. If you want things to go smooth I would recommend him as your go to guy.
Jeri Gleichauf
Doug was able to secure a loan for me when other banks, credit unions and mortgage companies could not. He was attentive and willing take time to explain why. From the very beginning he sought out alternatives and took a load off my shoulders so I could sleep again. Thank you!
Tracy Veach
Ernesto was so patient and helpful with our refinance! I would recommend talking with him if you are thinking about refinancing in the future. He will help with any and all of your questions.
Bob Carnicom
I can't even begin to imagine what my first time home buying process would have been like without Brian. He did such an excellent job of explaining every detail of the process to me, and was always willing to answer questions. Brian even worked during Father's Day weekend to help me with some urgent questions I was facing. I cannot recommend him enough, and have him on my speed dial if ever a ...I can't even begin to imagine what my first time home buying process would have been like without Brian. He did such an excellent job of explaining every detail of the process to me, and was always willing to answer questions. Brian even worked during Father's Day weekend to help me with some urgent questions I was facing. I cannot recommend him enough, and have him on my speed dial if ever a question arises.

The online home mortgage process has improved immensely over the past few years. I tried to have my mortgage done through my credit union. By the time I received a phone call of my approval through my credit union I had already spoken with Brian (via chat which is really convenient), been approved for my desired loan amount, went on 5 home viewings, and had placed an offer on a home. If you are skeptical of the online process, continue reading on this page. Countless great experiences will speak for themselves!Read MoreRead Less
Henry Lile
She was easy to work with, and kept me well informed . any questions we had were promptly and thoroughly answered. It was a pleasant experience.
Angela Coleman
I could not have picked a more knowledgable, competent, kind, or professional mortgage banker to be hooked up with. From my very first "preapproval" phone call to the "congratulations on your clear to close" phone call, Tom was a joy to work with. He patiently answered all of my questions and made sure I understood before moving onto the next topic. Being a team member at Rocket Mortgage, I had my...I could not have picked a more knowledgable, competent, kind, or professional mortgage banker to be hooked up with. From my very first "preapproval" phone call to the "congratulations on your clear to close" phone call, Tom was a joy to work with. He patiently answered all of my questions and made sure I understood before moving onto the next topic. Being a team member at Rocket Mortgage, I had my choice on which mortgage banker to reach out to for my mortgage application- Tom validated the reason I wanted to work with him. Thank you Tom for being there for me through my multiple rejected offers and sticking with me until I found my dream home! Read MoreRead Less