Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Carolyn Frank
Brian has helped me refinance my loan twice. Both times he made the process so easy. He explained things thoroughly as we went along and kept me well informed. He made sure things happened when they needed to. I really appreciated his expertise and professionalism.
Debbie Johnston
When I first starting looking at homeownership, I really didn't believe I could do it. Bill was very patient and excellent in guiding me through and answering all my questions. He enabled me to see how I could be a homeowner. Bill and his entire team were awesome and I would totally recommend Rocket Mortgage to any of my friends or family. Thank you so much. Deborah Johnston.
Ben Frost
Amy-Nicole was extremely helpful and took the time to explain all the details that as new first time homebuyers were very important to us. I would highly recommend her to anybody else looking to purchase a home !
Alexa Burt
I've worked with Len on mortgage applications for 2 purchases and 1 refinance. He is very helpful and very professional. He knows his business and will guide you thru the hurdles and hassles of mortgage loan processing. I will certainly turn to him again if we have to go for another mortgage and I would recommend him highly.
Rafe Kalkis
He really made the whole process easy. I kept waiting for the bottom to drop out and for things to be difficult like everyone says it will be. Didn't happen. Made the whole process easy and got me the best rate out of 4 companies. Can't recommend him and Rocket Mortgage enough.
Evan Kline
Courtney is very on top of things!! Any questions she will get answers if she is unsure! Would go through her again 100%!
Ted Bacon Jr
Mike is friendly and knowledgeable. I especially liked that we could text and connect on line. This helped me figure out what he needed to make my loan work. I have refinanced before and this was hands down the easiest and fastest I have experienced.
Thank you Mike, Ted
Anthony Gnesotto
Eric was friendly, easy to work with and kept the ball rolling. Any time another step was ready to be taken in the process, I'd do my part and shortly after, he'd do his. I wasn't constantly calling and waiting to hear back, he was Johnny on the spot through the whole process! We started paperwork the 27th of August and I closed on the 20th of September. Excellent customer service and experience, ...Eric was friendly, easy to work with and kept the ball rolling. Any time another step was ready to be taken in the process, I'd do my part and shortly after, he'd do his. I wasn't constantly calling and waiting to hear back, he was Johnny on the spot through the whole process! We started paperwork the 27th of August and I closed on the 20th of September. Excellent customer service and experience, I would highly recommend Eric for future buyers and will continue to do business with him when I begin buying/renting and selling real-estate. Thanks again for all your hard work Eric, I'm loving my new home!Read MoreRead Less
Chase Hammonds
Saba was very kind and awesome to us! If she was unable to answer the phone she always called us back in a timely manner. I was upset that as our loan process progressed, we were sent to another person so we no longer got to work with Saba. That's when we started having issues with Rocket Mortgage in general! If you do decide to go with Rocket Mortgage be sure to ask for Saba, she with definitely ...Saba was very kind and awesome to us! If she was unable to answer the phone she always called us back in a timely manner. I was upset that as our loan process progressed, we were sent to another person so we no longer got to work with Saba. That's when we started having issues with Rocket Mortgage in general! If you do decide to go with Rocket Mortgage be sure to ask for Saba, she with definitely make the home buying process less stressful. Thank you Saba!! Read MoreRead Less
Cedric Williams
this is my second time that we have use Rocket Mortgage but Chad Wilson was a great help he was always keep us inform an a daily basses of the progress of our paper work even after the loan was approve he still was in touch whit us .