Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Ursula Jacobs
Ray was absolutely great to work with. This was my second home purchase and this process was so smooth because of Ray's attention, time, and professionalism.
Ravi Prasad Jasti
Brent has Excellent Knowledge, walk thru step by step process of loan. Guiding customers thru Right direction. Brent Quickly Understands Customer's concerns and explain what is possible. Brent is the Good Person to work with.
Nicki Grant
Derrick and I worked closely together on a complicated close for the SWEETEST client! He was always one step ahead and willing to go the extra mile! I was highly impressed with his level of communication and dedication to my client from start to finish. He helped make everything a breeze when it came to the lending side! Would happily work with Derrick again, and hope it is sooner rather than ...Derrick and I worked closely together on a complicated close for the SWEETEST client! He was always one step ahead and willing to go the extra mile! I was highly impressed with his level of communication and dedication to my client from start to finish. He helped make everything a breeze when it came to the lending side! Would happily work with Derrick again, and hope it is sooner rather than later!Read MoreRead Less
Paige Pruitt
Joshua has been great to work with! Great customer service. THANK YOU JOSH!!!!
Kim Taillefer
Dan was great to work with and really helped us out when we had to make last minute changes. He made the effort to really familiarize himself with our situation and was always pleasant to work with.
Terry Brand
Michael worked with my son as a first-time home buyer on a condo I sold him. The loan closed in 22 days which is almost unheard of in Florida after the Surfside debacle. Michael is very responsive and patient in that this was my son’s first purchase so didn’t understand the process or what he might qualify for being a teacher. Michael is top both!
Hannah Kohler
Chris was absolutely fantastic! He was very communicative and handled my loan with a very high level of professionalism and expertise. I am so glad to have had Chris and his team as my lender for purchasing my first home.
Shawnee Woodcock
Be careful he very rude and disrespectful. Says he can’t get me a loan but repeatedly trying to run my credit and wouldn’t connect to anyone else. I would never recommend him ever. If I could give 0 stars I would. He needs a class on ethic and leadership because he doesn’t belong in the position he’s in.
Dan Horvath
Reply from Dan Horvath:

Good afternoon Shawnee,

I am sorry to hear about the experience you had with our team, I was unable to locate a loan for you but would like to be sure we are addressing any concerns that you do have. If you would like to further discuss your review, please do not hesitate to reach out to our Client Relations team at 1-800-863-4332 ext 40134.

Thank you for your time- Rocket Mortgage Client ...Good afternoon Shawnee,

I am sorry to hear about the experience you had with our team, I was unable to locate a loan for you but would like to be sure we are addressing any concerns that you do have. If you would like to further discuss your review, please do not hesitate to reach out to our Client Relations team at 1-800-863-4332 ext 40134.

Thank you for your time- Rocket Mortgage Client Relations.Read MoreRead Less

Robert Andrews
Jim was fabulous to work with. The lender REALTOR relationship in a transaction is always easy when both parties share common professional, communication, & processing styles.

Jim & I clearly are on that same page. He is an outstanding member of the Rocket Mortgage team.

Thank you Jim for a successful transaction for our mutual client.
Ariel Recker
Ray was easy to work with and quick responding. Made getting a loan as simple as it can be.