Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Shawn Waters
Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. She never hesitated to offer up her knowledge, opinion and expertise in helping me make the right decisions. She made me feel comfortable and unique as a customer. I didn't feel like she was "going ...Jessa is simply amazing! She was very enthusiastic, helpful, caring and always always ALWAYS just a phone call away. I called her many times when I had complicated questions and simple questions. She never hesitated to offer up her knowledge, opinion and expertise in helping me make the right decisions. She made me feel comfortable and unique as a customer. I didn't feel like she was "going through the motions" or just simply doing her job...she did her job, but she did it in a way where there were no doubts to whether I was given the right information. She is a wonderful person and I have and will continue to give out her information to future customers. She confirmed to me that I will always use Rocket Mortgage in the future if needed. I only hope she isn't the CEO the next time I need her services so I can get the same amount of service that she undoubtedly gives all of her clients. I was extremely lucky to get in touch with her when I called Rocket Mortgage. Read MoreRead Less
Leonidio Belizario
Gabi responded to all my queries with speed and accuracy. She is very hard working and very customer oriented person. Gabi attended to me even during times when I'm not expecting her to be around the office anymore. She makes me feel important. I'm very lucky that she was one who handled the refinancing process of my loan.
Sean Busby
Very good response time and availability to the customer.
Eric was very easy to work with and answered every question I had in a timely manner
Ann Brinkley
I am very pleased with everyone's quick response to my needs and refinancing my home in a timely manner. I would strongly recommend Rocket Mortgage to anyone. Many thanks to Alex and your efficient team. Ann Brinkley
John Elwell
Excellent support throughout the entire mortgage process!
Brian, provided great service in securing a mortgage for us. His experience and diligence assisted us in obtaining a mortgage with an expedited schedule. His assistance enabled us to purchase the home we wanted under a very pressing short0term schedule. WE highly recommend Brian for anyone desiring fast, responsive, effective service
Phil Conover
Jason was extremely helpful throughout the entire process and helped educate us on the complicated process of buying a home. He was also very dependable when we needed him. Anytime we had a question, he was quick to respond. Would recommend him to my friends and family who are looking to buy a home.
Candace Kemmerer
Scott was very efficient and fast! Pleased with everything
We were very happy with the service Rocket Mortgage and Heather provided. It was a simple and straightforward process with adequate communication along the way.