Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Massiel Crespo Fleury
Daniela is Calm, kind, intelligent and very professional. It’s a honor to buy a Home or any Business with Her .
Lexi Novosel
Lynn was absolutely amazing to work with and answered any question I had promptly!! 10/10 recommend her!
CARLTON HENRY
Ricky and his team were excellent.
Pablo Alvarado
Robert came in the towards the end of closing raised me around 75 more a month and asked for 600 dollars more for a down payment after an agreement was made not to mention I was promised they would look into it to lower the amount never happened I was fed Lies from the start all the way to the end I didn’t get the full treatment like others out there
Robert Hart
Reply from Robert Hart:

Dear Paul,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client ...Dear Paul,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist.Read MoreRead Less

michael morford
Muhammad was great. The process was horrible. Im. 63 years old. Ive had a few mortgages in my life. I have better credit than ever, cash on hand, and have never before had so much dificulty closing a loan. Zero stars.
Muhammad Abduljami
Reply from Muhammad Abduljami:

Dear Michael,

Thank you for taking the time to leave a review. I am very happy that I was able to assist you and sincerely apologize the process not as smooth as it should have been. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please let me know if there is anything I can do for you in the future. It will be my pleasure to help in any way that I ...Dear Michael,

Thank you for taking the time to leave a review. I am very happy that I was able to assist you and sincerely apologize the process not as smooth as it should have been. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please let me know if there is anything I can do for you in the future. It will be my pleasure to help in any way that I can.Read MoreRead Less

Curtis Snell
José worked tirelessly to put together a mortgage that fit my needs. Highly recommend.
TheOnlyBigChungusInCT
As a first time homebuyer, working with Justin was a great experience. He helped me understand and breakdown the
mortgage numbers and processes in an easy way to understand. In addition he responded to any questions that I had in a timely and professional manner.
Sierra Grant
Joshua went above and beyond to give me some good advice and let me know what are my pros and cons. I truly appreciate genuine advice and good customer service because not everyone will care or take the time like he did. Loved my experience. I will take his advice and do what I need to do moving forward. Thank you
Linda Nelson
Justin is amazing to work with. He helped me through the process of remortgaging my mother's estate. I recommend him to anyone looking to buy or refinance a home.
Bernard Jones
Amazing person to work with makes it easy throughout the whole home buying process. and I was blessed that I had him in my life through mines. Bernard Jones