Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Tony An
Rachel is very attentive and on top of everything I have asked of her. She is great at what she does!
Denise Khambatta
Amy-Nicole was wonderful throughout the entire loan application process - from helping us determine Rocket Mortgage was the right decision for us all the way to closing and follow-up afterwards. She helped guide us through the nuances of purchasing a home in the new state we moved to and helped make sure we had everything we needed from the start. She was extremely responsive to any question we ...Amy-Nicole was wonderful throughout the entire loan application process - from helping us determine Rocket Mortgage was the right decision for us all the way to closing and follow-up afterwards. She helped guide us through the nuances of purchasing a home in the new state we moved to and helped make sure we had everything we needed from the start. She was extremely responsive to any question we had. We hope we don't have to purchase a home again for a long time, but if we do, we'd love to work with Amy-Nicole again.Read MoreRead Less
Maureen Dawson
Thank you Josh! You delivered as promised. Where another bank failed, Rocket Mortgage came through. Josh's expertise helped me get the loan I needed without the painstaking hassles the bank was putting me through. If you are looking for a loan or refinance, I would recommend giving Josh a call at Rocket Mortgage. If he personally can not help, be assured, there is a whole team of other experts ...Thank you Josh! You delivered as promised. Where another bank failed, Rocket Mortgage came through. Josh's expertise helped me get the loan I needed without the painstaking hassles the bank was putting me through. If you are looking for a loan or refinance, I would recommend giving Josh a call at Rocket Mortgage. If he personally can not help, be assured, there is a whole team of other experts that come together to make it happen. Thanks again Josh!Read MoreRead Less
Ken Buckley Real Estate Professional
Fast, friendly and great communicater. He kept me updated throughout the entire process. Which from a realtors point of view is very much appreciated.
Erwin Barralaga
Michael is a Profesional he know his really well, plus he treat me well....
Greg Ishii
In general I was very satisfied with my experience with Rocket Mortgage. They did a great job with every thing save the one exception of placing a VERY HIGH tax escrow on my loan. At the time (back in Feb), I was told by Josh that this would only be an issue until a review of the actual taxes was made. That event has come and gone, and I have been assured on numerous occasions that this would be ...In general I was very satisfied with my experience with Rocket Mortgage. They did a great job with every thing save the one exception of placing a VERY HIGH tax escrow on my loan. At the time (back in Feb), I was told by Josh that this would only be an issue until a review of the actual taxes was made. That event has come and gone, and I have been assured on numerous occasions that this would be addressed and the $1,000's of dollars in excess escrow that is owed to me would be returned. Here it is 6 months later, and I still have had no resolution on this. Interestingly enough there are about 5 identical townhomes built the prior year in my same HOA that could have been referenced for correct tax information back in Feb, as well as the fact that the county published taxes for 'my specific property' back in May. This is the one part of my loan that Josh helped with, everything else was managed by others, so while I have tried to be as patient as possible on this issue, unfortunately can only give him one-star. Read MoreRead Less
Sharon Kelly
Michael was always available for me for all of my questions & needs!
Shante Tarver
I was going to give up on finding my dream home before someone recommended that I work with Tom. He did everything right the first time and answered all my questions. He was very positive throughout the process. I will be calling Tom for my refinance in the future. And I won't let any of my friends or family go with anyone other Thomas Savage for their mortgage!
Bo Bolstad Real Estate Professional
Great service and keeps you informed through the whole process.
Shelley Lubick
Awesome customer service! I highly recommend Patrick for your home loan needs.