Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Anthony Valdes
We finally closed on our home in April 2025 and my wife Patricia and I are so thrilled that Martin was our mortgage broker. Martin is very professional, provided quality customer service and has excellent communication skills. Because of my strict work schedule, he answered all of our questions and concerns. My wife works in the real estate industry and she basically explained our position with ...We finally closed on our home in April 2025 and my wife Patricia and I are so thrilled that Martin was our mortgage broker. Martin is very professional, provided quality customer service and has excellent communication skills. Because of my strict work schedule, he answered all of our questions and concerns. My wife works in the real estate industry and she basically explained our position with the home we were purchasing and Martin was very supportive and efficient. We hit 2 bumps in the road with the seller which resulted in our closing being delayed twice but we got it sorted out with the seller. Martin also made sure to extend our rate lock when the 2nd delay occurred. We definitely would recommend Martin to any of our family members or friends. From the initial conversation with my wife leading up to our closing date, we were very pleased with the exceptional level of care that Martin provided to the both of us. 10 out of 10. Thank you Marty!

Anthony & Patricia V.Read MoreRead Less
Donald
Big thanks to our mortgage agent, Matthew, for making the home-buying process smooth and stress-free! He explained everything clearly, handled the mortgage process with ease, and was always quick to respond. Highly recommend him if you're looking to buy a home!
D J
To echo another review, Omar deserves a minimum of 10 stars. During the entire 7 month process he stood by us every step of the way. Omar would call weekly during the selling process just to check onus and offer any help. During the buying process is where Omar shined the brightest, his quick thinking and skills saved the day on many fronts. His attitude through the whole process was "take a deep ...To echo another review, Omar deserves a minimum of 10 stars. During the entire 7 month process he stood by us every step of the way. Omar would call weekly during the selling process just to check onus and offer any help. During the buying process is where Omar shined the brightest, his quick thinking and skills saved the day on many fronts. His attitude through the whole process was "take a deep breath, I got this and we will get it done". I highly recommend Omar for your next real estate adventure. JOB WELL DONE!!!!Read MoreRead Less
Jeff Brenner
Shane was super responsive throughout the process, even on a weekend when I needed a timely update. Made the process pain free. I don't give recommendations easily, but will give Shane my highest !
Delia Perez
Muy agradecida de la ayuda y soporte de Crystal, siempre nos explico todo de manera comprensible y clara, cada vez que lo necesitamos, estuvo disponible para responder nuestras preguntas o dudas, agradezco mucho su paciencia y profesionalidad.
Erika Frech
Ben was absolutely amazing to work with. He was upfront always let me know what was going on and what I needed to do. Will definitely refer him to everyone I know looking to either buy a home or refinance.
Matthew Besfer
Lawrence was great throughout the process
Marc Brumbaugh
Roberto was extremely professional and had great insights on how to improve our score by instructing us on recommendation on getting items incorrectly reported fixed. Highly recommend.
Erik Christman
He done a great, timely job helping me to get the credit score increase I needed and made sure to keep me informed during the process!
Maggie Hughes
As a first-time homebuyer I had no idea what to expect! I felt totally clueless and intimidated walking into the process. Liz made everything incredibly easy to understand and took the time to educate me throughout. I'm walking away knowing I made the right decision to go with Rocket!