Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

James Morgeson
Simply put, Chris is the finest, most outstanding home loan agent I have ever worked with. So what makes him the best? 1) He stays a step ahead of me, helping me to avoid time consuming details that I don't need to worry about. 2) He goes at my pace -- not too fast, not too slow. 3) He simplifies arcane rules and regulations so that I can understand what I am doing. 4) When I do want to understand...Simply put, Chris is the finest, most outstanding home loan agent I have ever worked with. So what makes him the best? 1) He stays a step ahead of me, helping me to avoid time consuming details that I don't need to worry about. 2) He goes at my pace -- not too fast, not too slow. 3) He simplifies arcane rules and regulations so that I can understand what I am doing. 4) When I do want to understand in more detail, he slows down and takes the time to explain issues that are important to me. 5) He is pleasant to work -- professional yet sociable in just the right balance. 6) He is my partner on getting the onerous job of filling out paperwork done. 7) He is patient. 8) He knows "his stuff". These are few thing among many others that make his performance absolutely first rate -- unparalleled in my experience.

If I could rate him higher I would. He is simply the best.Read MoreRead Less
Robbie Marquez
We found Nichole to be our whole reason for pursuing our refinance with Qucken Loans. She must have spent 2 hours on the phone with us at one point helping us submit our online application. She was patient, personable, and the most knowledgeable of anyone we've dealt with for a mortgage loan in 40 years. She's simply the best!
Kate Broughton
We were fortunate to work with Chris Chang on both a re-fi for our old house a few years ago, and more recently on a mortgage for the house we're in now. In both instances and along every step of the way, he was friendly, patient, and quick to respond. In a few instances during the approval process when we had to work with other Rocket Mortgage personnel, we ran into a few snags. But all we had to...We were fortunate to work with Chris Chang on both a re-fi for our old house a few years ago, and more recently on a mortgage for the house we're in now. In both instances and along every step of the way, he was friendly, patient, and quick to respond. In a few instances during the approval process when we had to work with other Rocket Mortgage personnel, we ran into a few snags. But all we had to do was call Chris, and he served as an intermediary/liaison and helped get everything back on track. He even laughed at our bad jokes, and for that alone he deserves five stars. We would give 10 stars if possible.Read MoreRead Less
Suzanne Schmid
You were very helpful thank you so much
Sherry Thompson
I had worked with Tom a few years back on a refinance, and found him exceptional with his service. Fast forward to another refinance, and again I called Tom for help. Although he was now in a different department, he went out of his way to make sure all my needs were fulfilled, and also would check in to see how the process was going. He truly is a 5 star kinda guy!
Derek Schutz
Jesse was very accommodating and helpful during the process. I couldn't have asked for more.
Betty Bennett
Sage was very helpful and courteous. He answered all my questions and got me my loan.
Roger Pare
Ryan was able to push the application process for me to meet a tight closing schedule even with a VA Loan. Great job!!
Josh Catella
Very responsive and met every need. No question went unanswered. Excellent service. Jennifer made our relocation process effortless. Thank you!
Chuck Carter
Michael is a very hard working and dedicated person who will go all out for you made our home buying experience way less stressful than I expected top notch person