Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Ernest Battifarano
Bob White provided clear explanations and clear answers to questions. Moreover, what he said was true. There were no misstatements and no retractions.
Florencia Pezzutti
I worked with Chris through Colorado State University's partnership with Rocket Mortgage. He was easy to work with, accessible and fast! He respected my busy work and personal schedule, and I much appreciated how respectful he was about personal boundaries! We are very thankful for all his help! I highly recommend him.
Mike S
I know going through the mortgage process can be a difficult, hard, and stressful experience, but thankfully my file was assigned to Aanand. I couldn't have asked for a better person to go through this process with.

Aanand was extremely helpful in every way possible, he was always available to answer my questions and resolve any issues that came up. He would even respond to my texts and calls after...I know going through the mortgage process can be a difficult, hard, and stressful experience, but thankfully my file was assigned to Aanand. I couldn't have asked for a better person to go through this process with.

Aanand was extremely helpful in every way possible, he was always available to answer my questions and resolve any issues that came up. He would even respond to my texts and calls after hours and on weekends, to make sure I had peace of mind. Aanand truly went above and beyond, and he is a gem of an employee for Rocket Mortgage. I hope his supervisors see this, recognize him, and give this man a raise! He's awesome! Than you for everything Aanand!Read MoreRead Less
Kaitlyn Spott
As a first time home buyer Madyson made this process so easy! She was always there to answer all of my questions and explain anything I had questions on. Super easy to work with and always quick to respond. 10 out of 10
Andrea Singleton
Justin was very kind, polite, and professional. Justin was very responsive and went the extra mile to make sure the process was going smoothly. I would highly recommend Justin to anyone refinancing.
Super Soldier
Words cannot describe my incredible experience working with Malak.

From the first time we spoke I knew I was in good hands. She assured me and gave me her word that my scores would be where they needed to be to qualify for a home. Now when businesses give me their “word” I tend to not trust it until I see it. She delivered and her word is gold. I was hesitant to trust the process but I’m so glad I...Words cannot describe my incredible experience working with Malak.

From the first time we spoke I knew I was in good hands. She assured me and gave me her word that my scores would be where they needed to be to qualify for a home. Now when businesses give me their “word” I tend to not trust it until I see it. She delivered and her word is gold. I was hesitant to trust the process but I’m so glad I had Malak to prevent me from throwing the towel in. Today my scores have jumped significantly just as she told me they would during our very first convo.

Besides her wealth of knowledge, she has such a beautiful soul and is a caring and compassionate woman. I truly cannot praise her enough. Because of her I will finally be in a home again.Read MoreRead Less
Paige Howard
Madyson did a great job at getting us through this process from start to finish! I would recommend her to absolutely anybody. Very easy to work with, and responds very quickly as well! Gets things done. Definitely will be my favorite and go to! :) couldn’t have gotten to close on our house any faster without her help!
Kate Sullenger
Tom was an absolute pleasure to work with! My husband and I are first time homebuyers and had a lot of questions about the process of pre-approval and estimating mortgage costs. Tom really spent the time to get to know us and our long-term goals, making insightful recommendations and offering unique angles to think about our financing options. While we didn't ultimately end up using Rocket ...Tom was an absolute pleasure to work with! My husband and I are first time homebuyers and had a lot of questions about the process of pre-approval and estimating mortgage costs. Tom really spent the time to get to know us and our long-term goals, making insightful recommendations and offering unique angles to think about our financing options. While we didn't ultimately end up using Rocket Mortgage as our lending provider, Tom was an advocate throughout the entire process and was genuinely excited about where we landed. He's excellent at his job, but more importantly, he's an excellent human. 10/10 highly recommend!Read MoreRead Less
Maisha L.
Marcus is awesome!!! He was so patient with me, and extremely helpful. Any small question I had, he had an answer. I closed on Halloween, and this was my first home. I'm so happy that I had Marcus there to help me every step of the way!
Also, he's a "Monday" person lol, sometimes I needed that great mood that he kept, to boost mine!!! Thank you Marcus 😊
Ali Joy
I cannot begin to explain how much we adore Mike Gunn. After a disastrous experience with another bank that cost us a home we loved, we were at square one again. We filled out a pre qualification with rocket just to have one to submit offers but fully intended to go local until we got to know Mike. We felt so comfortable and he was always available to help. Like, Saturday at 11:00 at night talking...I cannot begin to explain how much we adore Mike Gunn. After a disastrous experience with another bank that cost us a home we loved, we were at square one again. We filled out a pre qualification with rocket just to have one to submit offers but fully intended to go local until we got to know Mike. We felt so comfortable and he was always available to help. Like, Saturday at 11:00 at night talking to us for 45 minutes because we had a question. He also was trapped in a literal hurricane with no power and still texted me back and got on with the person covering his clients for a few days and made sure things were handled correctly. Which we did not ask or expect! He’s knowledgeable, professional, and he actually fights for you and wants you to have the best deal you can. He even helped us get a lower rate a few days before close. Rocket also matched or beat every single local rate. Their online system is extremely helpful if you are like me and need to micromanage where you are in the process. It helps you know exactly where you are and what you have left.

I would highly highly recommend Mike Gunn to anyone. Not only is he a great loan officer but he seems like a good person who genuinely cares. If he was local we would’ve baked him a cake the size of a house for all of his help and support. We hope to work with him again in the future on a refinance.Read MoreRead Less