Great person to talk to always got back to me on a timely matter.
Albert Sanchez
Albert Sanchez
551
Catherine Twigg is the gold standard for customer service. And yes, another vote here, for the best mortgage process ever experienced. Automated and easy, with great customer service and support from Catherine and her underwriting team. They're all really nice. Catherine will support you through the whole process, frequently checking-in just to see if you need anything, or have any questions. ...Catherine Twigg is the gold standard for customer service. And yes, another vote here, for the best mortgage process ever experienced. Automated and easy, with great customer service and support from Catherine and her underwriting team. They're all really nice. Catherine will support you through the whole process, frequently checking-in just to see if you need anything, or have any questions. I'm amazed at how well Rocket Mortgage has merged process automation with great customer service - that Catherine so capably exemplifies. Thanks so much Catherine!!Read MoreRead Less
Richard Thompson
Richard Thompson
551
Both Chris and his staff were courteous, efficient and professional. Would definitely recommend doing business with him and his team!
Laura Harris
Laura Harris
551
Bill has been amazing through this whole mortgage process. He is very knowledgeable and has kept my stress level down. Bill has brought lots of laughter throughout this whole experience. He is very prompt in returning my calls and checks on me daily throughout this process. Bill has been wonderful to work with. Thank you Rocket Mortgage for having a great rep to help me!
Terri McKenzie-Parker
Terri McKenzie-Parker Real Estate Professional
551
Working with Josh Caine at Rocket Mortgage was an absolute pleasure. They made the home buying process for my client so easy. Josh and his team kept us informed all through the loan process! I will recommend Rocket Mortgage to all my clients! Quick & Painless!!! You guys ROCK!!!
Dwight Williams
Dwight Williams
551
Jim has been someone that I would be continued using his advice for any type of business that he may be employed .I've called on him many times with question's and has replied back in a very acceptable time and the response has always been to my satisfaction.I highly recommend him highly.
Trudy Dabbs
Trudy Dabbs
551
I have worked with Chris several times throughout the past few years and still continue to refer him to my clients. Chris is always extremely helpful and cares about your concerns, should you have any. He has often went out of his way to answer or get the answer to any questions I may have had. He has even taken the time to help on the weekends! I highly recommend Chris to everyone I come in ...I have worked with Chris several times throughout the past few years and still continue to refer him to my clients. Chris is always extremely helpful and cares about your concerns, should you have any. He has often went out of his way to answer or get the answer to any questions I may have had. He has even taken the time to help on the weekends! I highly recommend Chris to everyone I come in contact with asking for a good loan contact. Read MoreRead Less
Jeff Edwards
Jeff Edwards Real Estate Professional
551
Thomas was an absolute pleasure to work with. As a real estate broker, working with a lender who is on top of their game couldn't be better and that's exactly what I got with Thomas. He was easy to get a hold of and very responsive to any questions I did have. I would definitely work with Thomas again in the future due to the fact that I have the highest confidence that he would ensure a great...Thomas was an absolute pleasure to work with. As a real estate broker, working with a lender who is on top of their game couldn't be better and that's exactly what I got with Thomas. He was easy to get a hold of and very responsive to any questions I did have. I would definitely work with Thomas again in the future due to the fact that I have the highest confidence that he would ensure a great transaction again.Read MoreRead Less
Heather Danny Mosca
Heather Danny Mosca
551
Our experience with Rocket Mortgage and Areeya was wonderful. They made it easy and enjoyable. Everything was timed perfectly and we were kept up to date each and every step. We closed a few days after the scheduled date, to no fault of Rocket Mortgage, and Areeya was on top of it to ensure all was taken care of to our satisfaction. Her whole team needs to be commended. We are looking to use ...Our experience with Rocket Mortgage and Areeya was wonderful. They made it easy and enjoyable. Everything was timed perfectly and we were kept up to date each and every step. We closed a few days after the scheduled date, to no fault of Rocket Mortgage, and Areeya was on top of it to ensure all was taken care of to our satisfaction. Her whole team needs to be commended. We are looking to use them again in the future and will definitely recommend to anyone looking to purchase or refinance and wants a streamlined experience. Thank youRead MoreRead Less
Jordan Stryker
Jordan Stryker
551
Catherine was the best! She was flexible, understanding, and helpful at every step of the way! Buying a home is a stressful process, but it was made less so thanks to Catherine!
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