Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Alex Saldate
Alex was really professional and easy to work with. I really recommend his service and because of his help I was able to buy my first home.
Christopher Caliendo
I absolutely loved working with Kayla and the Rocket Mortgage team. Buying a new home and navigating through a loan application process can be stressful and time-consuming. Kayla stayed on the phone with me during the entire application process. Her ease and gentle nature made it not only enjoyable but entertaining. I have been a commercial banker for 21 years and worked for a FINTECH company for ...I absolutely loved working with Kayla and the Rocket Mortgage team. Buying a new home and navigating through a loan application process can be stressful and time-consuming. Kayla stayed on the phone with me during the entire application process. Her ease and gentle nature made it not only enjoyable but entertaining. I have been a commercial banker for 21 years and worked for a FINTECH company for 2 of them. Rocket Mortgage has the best technology for mortgage loans. My gratitude from me and my family Kayla. Without sounding too trite - you ROCK!Read MoreRead Less
Jeff Roesener
Complete and all around professional! Great communication, truly knowledgeable, answered most of my questions before I even asked and knew the process inside and out. So helpful throughout and a pleasure to work with, Courtney made it very easy each step of the way!! I will be highly recommending her and would not hesitate to work with her again!!
Ashlee Larson Cooper
Jamie was great to work with. He was always in communication with myself or my client. He helped during the whole process of relocating my clients from North Dakota to Texas. I highly recommend Jamie and Rocket Mortgage!
Nicole Eubanks
We had a few special circumstances to get our loan. Luckily we were put in contact with Dawn. She sensed we needed someone that cared and was diligent. She only cared to get us where we needed and not about what it took for her to accomplish it. She helped us make our long time dream come true. She's amazing, you want her for your needs.
Julie Golich
David was awesome to work with. Great communication and professionalism with myself and my clients. Highly recommend David!
Stacy Branham
We got Jacob just by chance after calling and requesting a LO. Jacob was nothing short of amazing! While providing absolutely every answer and and detail needed to help with the process , Jacob was very down to earth and made communication beyond comfortable while still maintaining excellent professionalism and integrity. I have never experienced any type of customer service that has made every ...We got Jacob just by chance after calling and requesting a LO. Jacob was nothing short of amazing! While providing absolutely every answer and and detail needed to help with the process , Jacob was very down to earth and made communication beyond comfortable while still maintaining excellent professionalism and integrity. I have never experienced any type of customer service that has made every step so easy and smooth as it was with Jacob. He simply did all the leg work needed to provide a hands free feeling and a trust and confidence level that elevated all concern for making sure there were nothing left unattended to. Jacob's level of continuity and open communication was phenomenal and he just made the entire experience very pleasant. It was a pleasure working with Jacob as he is a very valuable asset to Rocket Mortgage and provides a positive lead by example attitude and work ethic. Jacob Barch has really set the bar high as a LO and has made it very challenging for anyone else to match his top level customer service. My family and I are very grateful for all of Jacob's hard work and personal dedication to our entire experience with Rocket!Read MoreRead Less
Paulina Westlake
Shiraz was great to work with! He communicated throughout the transaction and kept me informed every time.
I would recommend Shiraz for mortgage needs!
Nisma Baig
I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above and beyond to assist me, and I couldn't be happier with my decision to switch to Rocket Mortgage.

From the very first interaction, Michael's demeanor was warm, friendly, and professional. He ...I had the pleasure of working with Michael at Rocket Mortgage, and I must say, his exceptional service truly made all the difference in my home buying journey. Even on a holiday weekend, he went above and beyond to assist me, and I couldn't be happier with my decision to switch to Rocket Mortgage.

From the very first interaction, Michael's demeanor was warm, friendly, and professional. He immediately put me at ease and made me feel like a valued customer. Throughout the process, he demonstrated a level of knowledge and expertise that instilled confidence in me that I was in capable hands.

One of the things that impressed me most was Michael's responsiveness. Despite the holiday weekend, he was incredibly prompt in answering my questions and keeping me informed every step of the way. He made himself available, ensuring that I never felt left in the dark during the application process. It was evident that he genuinely cared about my needs and wanted to provide the best possible experience.

Switching to Rocket Mortgage was initially a tough decision for me, as I was considering another company. However, Michael's genuine interest in helping me and his ability to explain complex mortgage terms in a clear and understandable manner made the switch an easy choice. I felt confident that I was making the right decision with his guidance.

Michael also went the extra mile to find the best mortgage option that suited my financial situation and long-term goals. He carefully tailored the solutions to my needs, and I felt like he was advocating for me throughout the entire process.

In conclusion, I can't recommend Michael at Rocket Mortgage highly enough. His helpfulness, knowledge, and excellent service made a potentially stressful process surprisingly smooth and enjoyable. If you're looking for someone who genuinely cares about their clients and will go above and beyond to assist you, look no further than Michael. He's a true asset to Rocket Mortgage, and I'm grateful to have had the opportunity to work with him. Thank you, Michael, for making my dream of homeownership!Read MoreRead Less
Tonya Horton Real Estate Professional
Candice was by far very easy to work with professional, I'm very easy to work with. We closed, working with her was a pleasure.