Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Bolove Simon
For years I wanted to own a home. I almost felt it was not going to be a reality. My wife said one night to call Rocket Mortgage. Honestly I have seen the commercials and I read alot of positive reviews, but felt the words were to good to be true. It was one of the best decisions I have ever made. I will be forever grateful for speaking to Nathan. I feel that if one person could embody the word ...For years I wanted to own a home. I almost felt it was not going to be a reality. My wife said one night to call Rocket Mortgage. Honestly I have seen the commercials and I read alot of positive reviews, but felt the words were to good to be true. It was one of the best decisions I have ever made. I will be forever grateful for speaking to Nathan. I feel that if one person could embody the word customer service it would be Nathan. In the past I have tried to tell banks and other lenders my story, but no one truly listened. Nathan listened to me and treated me as a unique person. He worked with me and understood that I am an individual looking to make a life changing decision and not a customer. From the very first day he worked to ensure that I received the very best service. As the process went along he kept reassuring me that things would work out. I honestly could not believe it each day that my family and I were getting closer to purchasing a home. There were several requests for documents and verification that made me felt uneasy, but he was such a reassuring force that supported me throughout. He was always available and answered every question I had no matter if it was a question I previously asked before. I almost forgot that he had other clients and people to work with due to his personalized approach. I cannot express my gratitude enough for this man's work and service. I hope in the future I can work with Nathan again. I am sure this is how home buying should be. I appreciate him because he gave me a chance. If you are looking for a loan I hope you speak to Nathan. Read MoreRead Less
Eric Bergemeier
I'm a real estate agent for Windermere Real Estate in Washington State, heard the bad news of how it was hard working with an online lender and/or out of state. It was easy for my clients who used Rocket Mortgage and they were completely satisfied. A happy satisfied client is what it's all about, because of their experience I wouldn't have a problem recommending them to future clients.
Rose Velita Simon
Phenomenal service!!! The team at Rocket Mortgage has by far the best customer service I have ever received! (Rocket Mortgage, where did you find these exceptional people?) Thank You Nathan for making our dream of owning a home come true.
Michael Collins
Megan was professional,helpful, and very interested in helping me! We spent over an hour conversing on the phone. I really appreciate her help!
Renee Torres
Everything was beyond exceptional! And I can't wait to work with Josh again!
Christina Solis Morales
Excellent professional with a team that really works--- christina morales , realtor
Nick Toma Real Estate Professional
Laura was great to work with! I never had any issues or hiccups. Any thing that needed to be addressed Laura was on it. I would recommend her 100%.
Roman Saenz Real Estate Professional
Zachary is professional, knowledgeable, and really was instrumental in making this transaction a success for everyone involved. I highly recommend Zachary as a lending professional.
Frank Peterson
Areeya was there helping me even when she knew I was shopping other mortgage companies for the lowest interest rate. She gets a +A from me even though she asked me if I was ever the girl (really). She would have gotten a ++A.

Frank Peterson
Tom Harris
When we contacted Rocket Mortgage we had the pleasure of speak with Chris. From the start Chris was extremely helpful in getting us started with the loan process. He treated us as if he had known us for years, like family or close friends which made the loan process a very pleasant experience. Chris you are a real asset to the Rocket Mortgage team. I hope that we can meet in person someday. ...When we contacted Rocket Mortgage we had the pleasure of speak with Chris. From the start Chris was extremely helpful in getting us started with the loan process. He treated us as if he had known us for years, like family or close friends which made the loan process a very pleasant experience. Chris you are a real asset to the Rocket Mortgage team. I hope that we can meet in person someday. Again thank you Chris for all your help in getting our loan approved. If we know of anyone looking to refi their home loan we will without a doubt refer them to you. You are the man... Read MoreRead Less