Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

meghan trask
We are first time homebuyers and Ray has made this process very easy. I don't know the first thing about buying a home, but he has helped through all the steps along the way. He is very good at what he does and always makes sure that he's there to help!
Denise Harvey
I had the pleasure of working with Hunter and his team to close a rush loan and he was very polite, professional and accurate. I would definitely refer him to other excellent to work with!
Rob H
Thank you Sheree. Sheree Brown has made a miracle happen for me. I followed her instructions perfectly and now I have a personal credit rating once again. This all happened in less than 30 days. I am so grateful for how fast this process worked for me and now I am able to qualify for a homeowners loan. Sheree Brown is a kind person who cares about her clients. She is a tremendous asset to her ...Thank you Sheree. Sheree Brown has made a miracle happen for me. I followed her instructions perfectly and now I have a personal credit rating once again. This all happened in less than 30 days. I am so grateful for how fast this process worked for me and now I am able to qualify for a homeowners loan. Sheree Brown is a kind person who cares about her clients. She is a tremendous asset to her business and she is a blessing for her clients. Thank you Sheree for all that you've done for me and my family. Happy Holidays!Read MoreRead Less
Tattiana Ortega
One of the best experiences me and my husband have had the opportunity of going through. Jose is very knowledgeable and passionate about his work, would recommend him 10/10 to anyone questioning/wanting to purchase a home. We came into the process completely lost not knowing what we were doing or if it was worth getting into. Once we got all the information and the reassurance we were so excited ...One of the best experiences me and my husband have had the opportunity of going through. Jose is very knowledgeable and passionate about his work, would recommend him 10/10 to anyone questioning/wanting to purchase a home. We came into the process completely lost not knowing what we were doing or if it was worth getting into. Once we got all the information and the reassurance we were so excited to start our journey. He made everything extremely easy for us and he made sure we understood everything we were going to go through, throughout the entire process. He was always available to answer any questions we had at any moment. Someone this passionate about their job says a lot about a person, he doesn’t do this because it’s his job he does this because he genuinely wants what’s best for his clients. Sending anyone and everyone your way when we can! Thank you so much for all you’ve done for us!Read MoreRead Less
Carol K
She was awesome to work with. Fast and efficient. I will not hesitate to call her for credit advice and will definitely recommend her services. thank you so much.
Chris Burd
It is often difficult do work on a project like a mortgage when the person you're working with is remote. However, I always felt that Andrew was right there with us and was always looking out for our best interest. My wife and I had a very tight window to get this loan closed and Andrew was there to help us through every issue. He always had options available and we never felt pressure. I would ...It is often difficult do work on a project like a mortgage when the person you're working with is remote. However, I always felt that Andrew was right there with us and was always looking out for our best interest. My wife and I had a very tight window to get this loan closed and Andrew was there to help us through every issue. He always had options available and we never felt pressure. I would absolutely use Andrew again.Read MoreRead Less
Frank Santoviz
I must admit, my wife and I rarely submit feedback, but given our outstanding experience with Rocket, we were compelled to do so.

Everyone from Eric to our closer Jordan was knowledgeable, kind, and eager to answer our questions. Eric did an excellent job guiding us through the process. In fact, I texted him a question on a Saturday, not expecting a response until Monday, but I was mistaken. He ...I must admit, my wife and I rarely submit feedback, but given our outstanding experience with Rocket, we were compelled to do so.

Everyone from Eric to our closer Jordan was knowledgeable, kind, and eager to answer our questions. Eric did an excellent job guiding us through the process. In fact, I texted him a question on a Saturday, not expecting a response until Monday, but I was mistaken. He responded within minutes.

The best survey I ever responded to was from I believe Delta Airlines. They asked one simple question “would you hire the person you just spoke with”. My answer for everyone we worked with at Rocket would be a resounding yes.Read MoreRead Less
Duane Preston
Nikki's customer service was top notch. From the beginning I felt like I was in good hands. Her follow-up was swift, she was knowledgeable in her position, and resourceful with finding answers. Through my long home buying journey she has truly been my favorite real-estate professional. I appreciate the strong Rocket Mgt. customer service. And I hope to work with Nikki on future deals.
Scott Wilt
Joseph Farraj was instrumental in purchasing our new home. He shepherded us through the Rocket Mortgage loan process from beginning to end and was also very helpful with the support he provided as we dealt with our seller's agents. Our deal would not have closed without Joseph's guidance. He took calls from us on weekends. He provided us his personal cell phone number in addition to his offfice...Joseph Farraj was instrumental in purchasing our new home. He shepherded us through the Rocket Mortgage loan process from beginning to end and was also very helpful with the support he provided as we dealt with our seller's agents. Our deal would not have closed without Joseph's guidance. He took calls from us on weekends. He provided us his personal cell phone number in addition to his offfice phone. He is one of the most competent and conscientious professional persons I have ever interacted with.Read MoreRead Less
B Clark
Top notch service, Clear - concise - professional. Always open to work towards your goal and provides great advice!