Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Lenore Zimmer
Everyone told me to get my home loan locally. My husband & I decided to get a quote from Rocket Mortgage and go from there. Michael called us and was very knowledgeable. He answered all of our questions and kept us apprised of what was going on at all times. He assured us we could call him for any questions and we did. He was very professional, knowledgeable and friendly. We're glad we went ...Everyone told me to get my home loan locally. My husband & I decided to get a quote from Rocket Mortgage and go from there. Michael called us and was very knowledgeable. He answered all of our questions and kept us apprised of what was going on at all times. He assured us we could call him for any questions and we did. He was very professional, knowledgeable and friendly. We're glad we went to Rocket Mortgage and happy Michael was the person who was assigned to our loan. This was not our first home loan, but it was the easiest one. Thank you Michael!Read MoreRead Less
J. Bruce Hughes
Ryan was extremely helpful in the loan application and processing. He caught and helped correct several errors, mine and those of the back office. He made it easy.
Shalonda Williams
Nick, was very on point and was on top of our loan. We can cannot appreciate how wonderful Nick was to us through this process. Nick took his time and answer all questions me and my wife had. Thank you Nick for all your hard work.
Richard Weed
A professional, efficient lender. Highly recommend Justin for your home lending needs.
Dennis Qin
Marcello did a fantastic job for us and we are very happy with him
Felicia Jetter
I Loved working with working with Mike. I'm a realtor and have worked with numerous mortgage companies and the Rocket Mortgage process has by far been the best. The whole team was just exceptional.
Anthony Maniscalco
Patrick was extremely helpful. He guided us through refinancing our home, discussed different jumbo loan products with us and brought it to close all within 30 days. Accomplishing that with no hick-ups or delays is testament to his knowledge, professionalism and dedication to his clients and to Rocket Mortgage. The entire process was seamless.
Michael Defoe
Adam was knowledgeable, quick to respond, available to me, and provided a seamless on-line and phone experience.
Robert Naples
Anthony made my refinancing process seamless and enjoyable. He was proactive at every step, and he was very honest about some of the hurdles we may need to jump through. I was pleasantly surprised that he under-promised and over-delivered to manage my expectations, which I implore my staff to do with our clients. I plan on reaching out directly to Anthony in a year or so to go through this ...Anthony made my refinancing process seamless and enjoyable. He was proactive at every step, and he was very honest about some of the hurdles we may need to jump through. I was pleasantly surprised that he under-promised and over-delivered to manage my expectations, which I implore my staff to do with our clients. I plan on reaching out directly to Anthony in a year or so to go through this process again.

Normally I would be able to find a constructive bit of feedback without a lot of effort. It is a tremendous thing to say that I struggled to find something that he can use to improve his services. To that end, things moved very fast at the end of the process and as our account moved from Rocket Mortgage Department to Rocket Mortgage Department Anthony wasn't there to conduct the process for us. I understand that this is most likely a Rocket Mortgage process and not under Anthony's control; however, he did such an amazing job on the front end, trying to close in 72 hours at the end of the month would have been much simpler having Anthony be the POC for the entire process. All of Anthony's attributes that made our one-to-one engagements so satisfying would have reduced our stress levels at the end.

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Bill Trautschold
My wife and I appreciated the service and advise we received from Skylar and his staff as we refinanced our loan with Rocket Mortgage. It was a quick and simple process.