Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

David Aguilar
Jeff helped out greatly. Kept communication throughout the entire process.
Wes Barone
I made the decision one day to give Rocket Mortgage a look to see if they could help me. I downloaded the app and filled out a few questions... right minutes later I received a polite message from Raymn asking if it was OK to call me. Here we are 90 days later and I couldn't be happier. I never thought it could be so easy and Raymn was the reason I chose Rocket Mortgage. He asked the right ...I made the decision one day to give Rocket Mortgage a look to see if they could help me. I downloaded the app and filled out a few questions... right minutes later I received a polite message from Raymn asking if it was OK to call me. Here we are 90 days later and I couldn't be happier. I never thought it could be so easy and Raymn was the reason I chose Rocket Mortgage. He asked the right questions and every time I had a question he was right there to answer a call or text message. Very grateful for the professional and trustworthy experience Raymn provided and I would recommend him to anyone...Read MoreRead Less
Michael Bollhardt
Saba has gone above and beyond what I thought she would when it camw to working with me. I would work with her again in a heartbeat.
Mickey Giarmarco
Tom is incredible I would recommend him to all of my family and friends. He was fast to respond no matter the day or time and was very helpful in making this a very smooth and easy transaction.
Ashley Bishop
I really enjoyed working with Jon. This was our first time buying a home and I had all these nightmare stories in my head but he made it seem effortlessly. We closed in a timely manner and he was very patient with us and walked us through each step without making us feel as if we were being a burden. We will definetly use Jon in the furture.
Sara Jordan
Ray was always very courteous and re-assuring. It was my pleasure to work with him.☺
Christian Suarez
Kevin Griffith is number one in my book. From the very beginning to the very end Kevin has been by my side helping along with any and all questions that had about the process. He never talked down to me or showed any disinterest in helping, he made sure that the information he was giving me was understood, he made this home buying process that much more enjoyable. Can't thank him and his team ...Kevin Griffith is number one in my book. From the very beginning to the very end Kevin has been by my side helping along with any and all questions that had about the process. He never talked down to me or showed any disinterest in helping, he made sure that the information he was giving me was understood, he made this home buying process that much more enjoyable. Can't thank him and his team enough. I would definitely recommend Kevin and his team at Rocket Mortgage to others. Read MoreRead Less
Dale Miles
My wife and I sought out a new home loan from Rocket Mortgage while we were also in the process of the same request with 2 other lenders (one being our current bank that we've had for 17 years). Sam was extremely pleasant to work with and made us feel at ease, as one of our potential lenders seemed a bit more 'sketchy'. Sam assured us from the beginning that he would do everything he could to ...My wife and I sought out a new home loan from Rocket Mortgage while we were also in the process of the same request with 2 other lenders (one being our current bank that we've had for 17 years). Sam was extremely pleasant to work with and made us feel at ease, as one of our potential lenders seemed a bit more 'sketchy'. Sam assured us from the beginning that he would do everything he could to meet our goals, as well as keep us in the loop. He did not disappoint and even reached out to us on his day off to provide updates. We're impressed by his professionalism and the way he made us feel important ... not just another account. Our final decision came down to Sam and our current bank. We ended up going with our current bank for our new home loan as they were able to provide slightly lower closing costs as well as we have a long-standing relationship with them, however in the event this relationship ever sours we will call Sam FIRST, as he truly cares about his clients and does everything he can to take care of them. FIRST RATE PROFESSIONAL ... BAR NONE!!Read MoreRead Less
Nakesha Young
I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was ...I have had a wonderful experience with Ali at Rocket Mortgage. Everything was explained to me both verbally and on the Rocket Mortgage site on my documents page. All the documents were signed electronically. They explained to me up front that I would be dealing with teams and I was always given a name and number to call if I wanted to speak with someone. If that person was not available, I was always instructed to hold on and I got another person who had access to my files and was able to answer my questions. I have never had a better customer service experience. I was offered multiple rates vs points options and allowed to choose which one I thought was best for me in my refinance. It was a great experience. Ali Alshara thanks so much for providing excellent service.Read MoreRead Less
John Moore
This is our first go round with a home mortgage with Rocket Mortgage. We completed a refinance years ago and it was a positive experience. We began our search for a new mortgage and Chris replied after our inquery. He was polite and answered all our questions. He offered helpful suggestions and did not pressure us in any way. Chris was very attentive during the process and either called or emailed...This is our first go round with a home mortgage with Rocket Mortgage. We completed a refinance years ago and it was a positive experience. We began our search for a new mortgage and Chris replied after our inquery. He was polite and answered all our questions. He offered helpful suggestions and did not pressure us in any way. Chris was very attentive during the process and either called or emailed at every stage. Chris was helpful when forms needed to be completed and ensured that he was available if I had any questions. Great experience and I highly recommend you reach out to Chris. You won't be disappointed. Read MoreRead Less