Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

JakeBarb Barrett
We had an awesome experience working with Joseph. He was easy to talk to, well informed and accessible. The entire refinance process was quick and painless.
Thom Rigg
I am 72 years old and I had never purchased a home in my life. My wife and I enjoyed moving around and really didn't want to be tied down to property. She passed away in 2003.

I moved to Shawnee, Oklahoma in 2015 and found that I really enjoyed this small town and noticed that the price of homes were very affordable and decided I'd take the step towards purchasing my first home.

My nephew works ...I am 72 years old and I had never purchased a home in my life. My wife and I enjoyed moving around and really didn't want to be tied down to property. She passed away in 2003.

I moved to Shawnee, Oklahoma in 2015 and found that I really enjoyed this small town and noticed that the price of homes were very affordable and decided I'd take the step towards purchasing my first home.

My nephew works for Rocket Mortgage in Hawaii and I contacted him for advise. He referred me to Dustin Geibig and Dustin contacted me literally within hours of receiving my name.

And that marked the start of a whirlwind experience.

Dustin lead me through an experience that I couldn't believe. He was like a snowplow clearing the path for me to buy my first home. If there were any roadblocks in the way of my purchase Dustin cleared them with ease, or showed me how to clear them.

As the closing date neared and I was in the hands of the underwriters, Dustin was still there for me. If I had a question I would ask him and he would contact the appropriate person who would answer me, usually that same day.

Rocket Mortgage seems to be one big team and they treated me as though I was the only client that they had. And we closed as scheduled.

I gave Dustin 5 stars only because that was the highest number of stars they had.Read MoreRead Less
Janeen Sarver-Caldwell
O my my my Chris Chang you were in my corner right from the start.........not only you but the rest of the crew made me feel like family..........you are in my book the BEST BEST BEST........ALWAYS THERE & i would recommend family, friends & others to you.......always a friend Janeen
Tim O'Melia
Kiril was great to work with!! I would highly recomend him to anyone going thru the home buying experence.
Cindy Williams
Jay was professional in all aspects of the process in refinancing our home. He was always willing to answer any questions and provide sound reasoning that made it so easy to complete the process. He was available anytime and always made me feel comfortable with the process. I would use him in any Mortgage related entity. Overall the process from start to finish was simple and no hassles what ...Jay was professional in all aspects of the process in refinancing our home. He was always willing to answer any questions and provide sound reasoning that made it so easy to complete the process. He was available anytime and always made me feel comfortable with the process. I would use him in any Mortgage related entity. Overall the process from start to finish was simple and no hassles what so ever.
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Badlands Rider-Scott Austin
Marcello was excellent to work with and was very responsive and professional. The entire Rocket Mortgage team was impressive and I am glad that I completed my loan process with them. Whenever I need mortgage services, I will likely always start with them.
Scott
Kenny Mitchell
Eric was very helpful in the loan process. He took the time to run numerous different scenarios and answered all my questions.
Rebekah Trimble
Extremely helpful and always called us first with an update or next steps. Would highly recommend working with him!
Marcus Robinson
Richard B was awesome in everyway possible. Quick to respond, great communicator, just an awesome person to work with. He helped me through the unfamiliar process of buying a home. I'll be using him and Rocket Mortgage in the future. Grade A++
Lenore Lamb
We had a great experience! Nick was very responsive and our loan paperwork was all processed within a week. Everything was done correctly and we had nothing but professional customer service! Great job Nick and Rocket Mortgage!