Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Pete Partin
Michael was great to work with! From the very beginning, he put my mind at ease and thoroughly explained every step in the mortgage process. He was readily available to answer questions and worked hard to get me the best rate possible. Even after the mortgage process was turned over to underwriting and the closing agents, he still made himself available. He was always friendly, professional, and ...Michael was great to work with! From the very beginning, he put my mind at ease and thoroughly explained every step in the mortgage process. He was readily available to answer questions and worked hard to get me the best rate possible. Even after the mortgage process was turned over to underwriting and the closing agents, he still made himself available. He was always friendly, professional, and very easy to work with. I would give him 10 stars if I could!Read MoreRead Less
Diane-Steve Strehlow Real Estate Professional
He did a great job! He was responsive and cooperative and made the process go quickly and easily. I highly recommend his services!
Carrie Montoya Real Estate Professional
Sidonie was very efficient and quick in responding. Pleasure working with her.
Michael Bestgen
Patrick kept me well informed, worked efficiently, was very personable, always did what expected and went beyond what was expected for my mortgage.
Mark Muse
My recent experience with Bob White and Rocket Mortgage was an extremely pleasant one. The process from A-Z is a long and tedious one by nature, but Bob and his vast knowledge, professionalism, follow-up and good nature made it all palatable. I would highly recommend both the company and Bob.
Maggie Valliant
Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He was a great cheerleader when the first few offers didn't quite work out, and even when a house under contract proved to be more than we bargained for after we got the inspection report. He helped me ...Crieighton was a great partner at every step. He was patient and informative when we first started looking, very responsive to many PAL requests that we generated in a highly active Miami market. He was a great cheerleader when the first few offers didn't quite work out, and even when a house under contract proved to be more than we bargained for after we got the inspection report. He helped me stay motivated and on track, with great positive feedback on preparing for the underwriting process - so that when we did find our house -- it was REALLY easy to work with Rocket Mortgage. I have to say, I am a finance professional that works with banks on their processes and customer service - and working with Rocket Mortgage has been a fountain of inspiration and knowledge on how I talk to my clients about excellence in customer service and underwriting. The customer service Creighton provided was on point and reflected our search and priorities -- it was also amazingly flexible as I travel internationally. When it came time to decide on a lender, the Rocket Mortgage platform and service model definitely played a huge role in the decision. The product, rate, and structure of the loan was perfect for us. When it came time to close - Creighton really helped to problem solve with a challenging seller situation. And for that I would recommend Creighton and Rocket Mortgage to anyone looking for a home loan. Read MoreRead Less
Mary Zack Real Estate Professional
Shane and his staff provided excellent service.
William Wright
Ken tool care of everything we needed. Very knowledgeable and explained everything in detail. Would highly recommend
Ant Finoke
Dan is extremely efficient. He was able to help me and answer all the questions I had and he was upfront with all the costs and breakdown of my closing. The online portal for all the documents is easy to navigate and way better than the way I've seen some other companies work. Dan seems really good at his job and I will be using him again in the future.
Tim Van Alstyne
Michael was great to work with. Thank you for all of your help.