Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Walter Roye
Very professional and prompt, in that he does what he says in a timely manner.
Chintan Patel
Ok, so where do I start? My wife and I have been looking for a new home for a couple of years. We found a few prospective homes and wanted to move fast. During my research a couple of cimpatiens kept coming up for mortgage originations. I called the first and was on hold for 30 mins... bad sign right? I called Rocket Mortgage and was immediately transferred to Matt. I got lucky! Within the first ...Ok, so where do I start? My wife and I have been looking for a new home for a couple of years. We found a few prospective homes and wanted to move fast. During my research a couple of cimpatiens kept coming up for mortgage originations. I called the first and was on hold for 30 mins... bad sign right? I called Rocket Mortgage and was immediately transferred to Matt. I got lucky! Within the first day we were pre- approved numbers in hand we called a realtor and went house shopping. Every day Matt called or emailed to make sure all was good. He answered the phone 90% of the time pretty much at anytime of the day. On the occasions I did leave a message he'd have the answer emailed and then provided a follow up call. The whole time he made sure we had all our buying options laid out in an easy to understand manner. When we put an offer in and went to start the closing process, Matt and his team went even further. They engineered the loan to save us 10 years off the loan for very little extra monthly.

If your still reading this then I have one last thing to add. He won't sell you an unrealistic loan or home expectations. He will get you into what you can realistically afford and not be worried about months end or even when the tax bill arrives. That to me means he's not in the sell a home game.

If you really need convincing then call me. Matt has my number and I tell you in person why you should use him and his team.

Thanks again! Read MoreRead Less
Cleo Bridges
Samantha provided us fast, professional, and courteous service. She worked and worked to make our loan happen and was always pleasant. Hard to find great and courteous people these days.. you won't be disappointed
Casey Alexander
Pamela works with professionalism, courtesy, and the target of helping her clients achieve their goals. She always answered my questions thoroughly and never pressured me to make a decision until I felt comfortable. I never knew that purchasing a home could be easily done over email and phone calls. I appreciate everything Pamela did to assist me in my home purchase!
Nusrat Jahan
She is very professional and helpful at the same time. Before choosing Rocket Mortgage I had bad experience with Chase. I thought all the company's are like that. But sonia changed my total experience. I am glad that I call Rocket Mortgage. Thank you Sonia!!
Ethan Buechler
As a first time buyer the help I received was tremendous. Every step of the process was made easy.
Danielle Scott
Alex went above and beyond to make sure all of our questions and concerns were answered. My husband and I were very impressed with the customer service we received from Alex.
Phyllis Allen
Jim was very pleasant to work with. His knowledge of the Reverse Mortgage product made us feel very secure during the loan process. He answered all questions thoroughly, returned our phone calls immediately and made us feel that we were his only concern. If you are thinking of applying for a Reverse Mortgage or just for factual information I would most definitely recommend Jim to handle your ...Jim was very pleasant to work with. His knowledge of the Reverse Mortgage product made us feel very secure during the loan process. He answered all questions thoroughly, returned our phone calls immediately and made us feel that we were his only concern. If you are thinking of applying for a Reverse Mortgage or just for factual information I would most definitely recommend Jim to handle your Mortgage needs. Read MoreRead Less
Sarah Williford
Linda was a huge help from the start of the loan process. She was easy to get a hold of and always had answers to my questions. Her positive attitude improved the overall experience.
Brett Padgett
Christian went above and beyond to find the right loan fit for me.His efforts are greatly appreciated.