Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

George Yellich
I am sorry to say our experience for this entire loan was an absolute nightmare. I am not sure it was related to any one person, but the amount of paper work necessary over and over was excessive and it took months
Darrell Meade
Reply from Darrell Meade:

Dear Dr. Yellich,

Thank you for taking the time to review your experience. It is my goal to set you up for success and create a seamless process. It is not our intentions to request unnecessary duplicate documents and we will internally review your loan for potential areas of improvement. I understand that you spoke with our Client Relations team regarding the concerns mentioned. I personally ...Dear Dr. Yellich,

Thank you for taking the time to review your experience. It is my goal to set you up for success and create a seamless process. It is not our intentions to request unnecessary duplicate documents and we will internally review your loan for potential areas of improvement. I understand that you spoke with our Client Relations team regarding the concerns mentioned. I personally thank you for your time and patience. Please know I am here for you in the future if you have any additional concerns.Read MoreRead Less

Brad Yoder
Alyssa was AMAZING to work with! She went above and beyond. Super responsive and very helpful and knowledgeable.
Carmen Rosenau
Zack is truly outstanding! Buying our first home was not easy, especially with the loan and mortgage process, but he guided us through every step with patience, clarity, and dedication. From the beginning, he took the time to thoroughly explain every detail, ensuring we fully understood our options and felt confident in our decisions. Regardless of our many questions, Zack was always available, ...Zack is truly outstanding! Buying our first home was not easy, especially with the loan and mortgage process, but he guided us through every step with patience, clarity, and dedication. From the beginning, he took the time to thoroughly explain every detail, ensuring we fully understood our options and felt confident in our decisions. Regardless of our many questions, Zack was always available, responsive, and eager to provide guidance.

His professionalism and deep knowledge made the entire experience smooth and stress-free. He anticipated potential challenges and proactively found solutions, making what could have been an overwhelming process feel seamless. Zack went above and beyond to secure the best possible outcome for us, always keeping our best interests in mind and advocating on our behalf. His ability to break down complex financial concepts into easy-to-understand terms gave us peace of mind throughout the journey.

Beyond his expertise, Zack’s genuine kindness and commitment to helping his clients succeed genuinely set him apart. Thanks to his hard work and dedication, we are now happy homeowners and couldn’t be more grateful. We wholeheartedly recommend Zack to anyone needing expert guidance for their home financing journey. If you’re looking for someone knowledgeable, professional, and genuinely caring about his clients, Zack is the one you can trust.Read MoreRead Less
Malgorzata Ringston
Great experience working with Roberto.He was able to explain to me all the details, he made very stressful time less difficult. Definitely highly recommended by me. Thank you sir!
Woogiemaster
As a local agent it’s always great to find a lender that will pick up the phone when you need them. Alyssa was attentive and made our transaction a breeze.
Paul B
Jim was a tremendous help to me in improving my credit score and helping me not only qualify for a better rate but also the ability to borrow more equity from my home. Jim was timely with reaching out to me and provided clear guidance that I was able to act on with great speed. Hats off to Jim and the team at Rocket.
David Ellis
This guy knows what he's doing
Collin Elliot Miller
Stuart was great to have on my team. I appreciate him working with me multiple times with the stop and go of the current housing market. He really was a wealth of knowledge and I felt as if he was working on my team, a great feeling while going through this process. I only gave him five stars because ten is not an option. If you are not working with Stuart, you really should be!
James Del Greco
Babak was thorough, thoughtful and very knowledgeable! He helped navigate the process seamlessly. 100% recommend
J Dough
Was very patient and didn’t make me feel like I was a bother after having some difficulties with my credit. He assisted and now I’m approved! Thank again