Sharp, quick, knowledgeable, very customer service oriented, easy to work with, constructive, creative, promotes efficient conversations ... what more could one ask for of someone in his position?
Jannifer Woodson
Jannifer Woodson
551
Bob is outstanding! I was introduced to Bob by Schwab advisor, Lauray Kennedy, after a local mortgage broker caused problems. Lauray and Bob were professional. Bob was very informative in answering my questions and secured our financing within a reasonable time. I like his direct communicative style which I use in my business contacts. I will gladly refer Bob to any family, friends or other contacts....Bob is outstanding! I was introduced to Bob by Schwab advisor, Lauray Kennedy, after a local mortgage broker caused problems. Lauray and Bob were professional. Bob was very informative in answering my questions and secured our financing within a reasonable time. I like his direct communicative style which I use in my business contacts. I will gladly refer Bob to any family, friends or other contacts. His staff and he are courteous, competent, and compassionate in providing the best mortgage options to their clients in my opinion.Read MoreRead Less
Delfina N Lee Moreno
Delfina N Lee Moreno
551
Ken provided excellent customer service. The only thing needing improvement was that Rocket Mortgage did not allow him to complete the entire transaction. This fella is pretty knowledgeable and will not let you down. My recommendation is to ask as many questions. Ken will probably know the right answer.
Lee
Jay Sartori
Jay Sartori
551
Would definitely recommend.
Jess Bowers
Jess Bowers
551
Nick is super responsive, and he goes above and beyond to make sure that you're happy. My refi mortgage was pretty simple, and he made sure it went thru quick. It was a painless process.
Bruce Blalock
Bruce Blalock
551
Excellent customer service, top notch communication
John Houston
John Houston
551
Matthew made the home loan process and closing a breeze. He was extremely helpful and responsive to our questions. We will definately use and refer him to our friends and family in the future.
Ronald Shore
Ronald Shore
551
My experience was very positive. Refinancing in 2017 can be a much more complex process than in the past, so it is great to have someone you can go to for assistance, clarification, and discussion to resolve any difficulties that may occur. Ken was always courteous, knowledgeable, and able to offer guidance that led to a successful application.
Victoria Shure
Victoria Shure
551
Anna Lucaj was fantastic and made dealing with Rocket Mortgage a wonderful and easy experience. She is very knowledgeable, always available, and ready to answer any questions with her pleasant attitude.
Susan Miller
Susan Miller
551
Scott was a great person to have help us. He did what he said in a timely manner. Nice to do business with people like him.
Rate your experience with Rocket Mortgage - Purchase Team
How many stars would you give Rocket Mortgage - Purchase Team?
Please provide a rating.
Write Rocket Mortgage - Purchase Team a review. (Min. 25 Characters)
Please write at least a 25-character review.
Almost there! Verify your review.
To prevent fraudulent reviews, SocialProof requires each review to be connected to an authentic Facebook account.
I agree to the terms of use. Rocket Mortgage - Purchase Team may use my verified review on social media, in print, and in other contexts that will help Rocket Mortgage - Purchase Team's business.