Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Diane Butler Real Estate Professional
I had such a great experience working with Josh!!! He was always available!!! The whole process was amazing with Josh and his team!!! I will be referring future buyers to him!!! Thank you Josh for making my job so much easier, as an agent!!!
Nora Holman- Snyder
Dustin Elliott was our mortgage banker with Rocket Mortgage, He made the process very easy and fast. He always answered our questions everyone on his team was very friendly. He truly went above and beyond Thank you Dustin for all that you do.
Erin Sprow
Jesse made the whole experience very personal and oh so smooth! Will definitely be doing business with him in the future!
Jet Bit
Chris ! thank you for guiding us throughout the whole loan refinance process ,
thanks for your patience with me and taking the time to go over things twice
I had a good feeling that things were being handled correctly, and that helped put me at ease.

thanks
Jack
Amanda Wilson
I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his colleagues as an example of how putting in the time to be friendly and responsive really makes a huge difference for the end user.



I started with Rocket Mortgage, against the advice of almost everyone I spoke... I wanted to send some feedback about my experience with Ali's direct report, Marcus. I do not often write reviews, so I am writing this in hopes that this will be seen, and forwarded to his colleagues as an example of how putting in the time to be friendly and responsive really makes a huge difference for the end user.



I started with Rocket Mortgage, against the advice of almost everyone I spoke with, and Marcus was very responsive. For this reason, when I went under contract on a home in Panacea, Fl. I decided to stay with Rocket Mortgage, as Marcus seemed to make the process seamless. My realtor was very weary of my decision, due to some past experiences she had working with Rocket Mortgage. However, the process went more smoothly than I could have imagined, and both Marcus and Monica were fantastic. We made it to closing day with no problems! We packed, and were ready for our new home and next adventure.

Sadly, on the way to closing, I received a call that made my heart drop. Our soon to be home, where we were so happy to be, had burned to the ground the night before. As horrible as this was, Marcus was not only respectful of the emotional grief that I was feeling at the time, but was kind and ready to assist me once I started the house hunt again.

This experience with Rocket Mortgage not only changed my opinion of working with a large company, but also completely changed the opinion of my realtor too. Once we started looking at other homes, she even mentioned how great this team was and made the process a breeze. She now has a great opinion of working with Rocket Mortgage, and with all of her clients on a day to day basis, this really impacts business as a whole, even for a large company.

We are now under contract for another home, and have enjoyed working with Marcus again. We have thus far received the same high level of service, and I would now recommend Rocket Mortgage to anyone searching for a home.


Please ensure that Marcus and Monica receive recognition for their contributions to Rocket Mortgage as a whole. This is what makes a customer success story. Read MoreRead Less
Karen Manning Stevens Real Estate Professional
Ryan was great to work with! He stayed on top of everything and went out of his way to call me to keep me informed. He also found some great extras for my client.
Janet Dove
Chad was very professional and extremely helpful through our interactions!!! I would highly recommend working with him!!! Chad Explained everything so I could understand the process. Thanks so much!!!!
Gary Hoss
The process of buying a home is overwhelming, but with great experts like AJ helping you along the way, the process just becomes so much simpler. AJ is very knowledgable and always willing to help. He was always there to email or to take time to talk over the phone if need be. He was very knowledgeable about the options available and helped us to make the decision that made sense for our ...The process of buying a home is overwhelming, but with great experts like AJ helping you along the way, the process just becomes so much simpler. AJ is very knowledgable and always willing to help. He was always there to email or to take time to talk over the phone if need be. He was very knowledgeable about the options available and helped us to make the decision that made sense for our family. The process was seamless, and within about 40 days, we closed our loan. Aj really went the extra mile to make sure we understood as much as possible about our options and the process as a whole. Day or night, AJ was there to help ease our fears and answer our questions! If I ever need another loan, I would call AJ before dealing with anyone else! Thanks, AJ!Read MoreRead Less
Darlene McGlocklin
Allen did a magnificent job for us in a very timely period of time. He was ALWAYS there to answer any questions and we could always count on him returning our calls or email's immediately. I wish dealing with Bank of America was as easy and successfull as it has been with Allen at Rocket Mortgage. We highly recommend using Allen Ross for a mortgage or re-finance. He made it effortless and ...Allen did a magnificent job for us in a very timely period of time. He was ALWAYS there to answer any questions and we could always count on him returning our calls or email's immediately. I wish dealing with Bank of America was as easy and successfull as it has been with Allen at Rocket Mortgage. We highly recommend using Allen Ross for a mortgage or re-finance. He made it effortless and painless. He is an outstanding, very personable guy!Read MoreRead Less
Jessica Sebold
As a first-time home buyer, Matthew made the entire process clear and was quick to respond to any questions we had. I was impressed with Matthew's commitment to helping us find the perfect loan situation to match our needs. I also appreciate how he made me feel like family, rather than just another customer. I would highly recommend connecting with Matthew at Rocket Mortgage if you are considering...As a first-time home buyer, Matthew made the entire process clear and was quick to respond to any questions we had. I was impressed with Matthew's commitment to helping us find the perfect loan situation to match our needs. I also appreciate how he made me feel like family, rather than just another customer. I would highly recommend connecting with Matthew at Rocket Mortgage if you are considering purchasing a home! I will definitely be recommending him to all of my family and friends.Read MoreRead Less