Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Brandon Gentile Real Estate Professional
Thomas has been high level every time we have had a chance to work with him. My team appreciates any chance we get to work with him because we know it will be a smooth an diligent processs with him. Thanks, Thomas!
Stephen Kavalar
From the start to the ending samantha was right on top of it.quick response time for any question that needed to be answered. Total pleasure to work with. Would highly recommend her
Jason Brinkman
I wasn't sure what was involved in the home buying process. All I really knew was that the VA loan was supposed to be an amazing thing after talking with many people about it...I had been a renter for the past 20 years, not really knowing that I could easily be a homeowner. I started looking at homes here in Orlando, Florida. Got together with a real estate agent friend of mine who worked with me...I wasn't sure what was involved in the home buying process. All I really knew was that the VA loan was supposed to be an amazing thing after talking with many people about it...I had been a renter for the past 20 years, not really knowing that I could easily be a homeowner. I started looking at homes here in Orlando, Florida. Got together with a real estate agent friend of mine who worked with me finding the right home.
The home found me. After a long picky search the right home fell into my arms. I remember the day I drove up to it, sitting there out front waiting for my agent to arrive. I knew right then and there (without even entering) that this was the one...In my opinion finding the right home "is" and "should be" the most time consuming part of the home buying process...
My agent arrived and within 5 minutes after entering we walked out and drove away quickly to write up and submit our offer. At this point we were going with his lender ( a bank other than Rocket Mortgage). After a day or two of trying to get answers and draft up numbers and all the important details that go with securing the loan, I decided to call Rocket Mortgage...It was 1130pm on a frustrating weeknight. I left an email for someone to contact me that night and within 5 minutes I had received a response from Brian Hegedus....He assured me right away after a brief conversation that the process is simple and painless, and that everything was done in a very easy understanding way. Within 30 minutes I had a powerful number and the backing of Rocket Mortgage to fire off to the listing agent. Brian is the kind of banker that answers questions that you are trying to ask. He senses what you're trying to say or ask, and breaks it down so you feel heard and that's important to an inexperienced buyer like myself. He's extremely professional and very time conscientious ...In other words while communicating with Brian on the phone (which is what will happen) Everything is gone over in detail at YOUR pace, leaving you with a sense of importance as a customer or client of Rocket Mortgage...
The process is very thorough and is all done in a very easy user friendly on-line store....The team in general over at Rocket Mortgage is quick and very responsive.
I am very satisfied and grateful that I decided to go with Rocket Mortgage that night at 1130pm....If I hadn't I am not sure I would have secured that home in time...Thank you Rocket Mortgage and Brian for helping me transition into a home! Read MoreRead Less
Melinda Blevins
Flawless process, very streamline & easy. We have purchased several real estate properties and this was by far, the best experience we have ever had. Admittedly we were skeptical at first because we used our "big bank" in the past. However, after this 5 star experience, we will never look back.
Stephanie Graeler
Samuel was fantastic. He answered all my questions, guided me through the process and was super proactive and responsive. Even my real estate agent was impressed by his proactive communication since many mortgage companies aren't always great. He even adjusted his schedule since I was in Hawaii - it felt like he was working 24/7 for me. I know buying a home can be tedious and this process ...Samuel was fantastic. He answered all my questions, guided me through the process and was super proactive and responsive. Even my real estate agent was impressed by his proactive communication since many mortgage companies aren't always great. He even adjusted his schedule since I was in Hawaii - it felt like he was working 24/7 for me. I know buying a home can be tedious and this process seemed, dare I say, easy. I would happily work with him again. Read MoreRead Less
Marty Gillespie
Chris Solinski did an excellent job on the refinancing package for my home. I had delayed on refinancing due to my concerns that I just did not have the time. He made sure that the entire process went as smoothly and as easy as possible and it did. Response time from Chris and the other members of the Rocket Mortgage Team was quick and efficient. It turned out to be a very painless journey due to...Chris Solinski did an excellent job on the refinancing package for my home. I had delayed on refinancing due to my concerns that I just did not have the time. He made sure that the entire process went as smoothly and as easy as possible and it did. Response time from Chris and the other members of the Rocket Mortgage Team was quick and efficient. It turned out to be a very painless journey due to Chris and The Rocket Mortgage team.Read MoreRead Less
Andreia Rodriques
Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our cooperative apartment with Lending Tree. The first and last call I took were with Hussain. He made me feel comfortable that my experience would be as painless as possible. He held our hands to the ...Professional, responsive, thorough, diligent, polite, informative and delightful are just a few words to describe our interaction with Hussain. I went online and entered a desire to refinance our cooperative apartment with Lending Tree. The first and last call I took were with Hussain. He made me feel comfortable that my experience would be as painless as possible. He held our hands to the end and was always available to answer a question. I am a little concerned about his 24/7 schedule, but I must say it was to our advantage - as I never waited long to receive a reply. There were a few hiccups but not at the hands of Hussain and even with the hiccups the experience we had with Hussain and the other Rocket Mortgage affiliates was a pleasure. Thank you, Hussain and team.Read MoreRead Less
Rob Smith
Daniel is a master of his craft. He always takes amazing care of every client, every time. He is also very responsive and makes sure his clients are completely comfortable throughout the process.
Ållen Moore
I was absolutely dreading the process of buying a house. A friend of mine recomended I give Rocket Mortgage a try. I was put in contact with Brian who was able to explain the home buying process and my different financing options. If I could describe Brian in 3 words it would be articulate, patient, and enthusiastic. I recommend him to anyone looking to buy a house.
Khagendra Baral
Thank you Adam for the smooth transition, I know you have chosen a great field that matches your personality. You are a talented and thoughtful person,very easy to approach from the beginning to end. I really appreciate your timely suggestion and ability to handle all the issues. We got the best services in minimal down payment. We save lots of money ,I feel very comfortable working with Rocket ...Thank you Adam for the smooth transition, I know you have chosen a great field that matches your personality. You are a talented and thoughtful person,very easy to approach from the beginning to end. I really appreciate your timely suggestion and ability to handle all the issues. We got the best services in minimal down payment. We save lots of money ,I feel very comfortable working with Rocket Mortgage teams. Thank you everyone and you are just awesome! I will refer to my community members.
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