Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Edward Rosenbaum
Excellent, very helpful and patient. And he has a sense of humor. Things that are important to me in addition to knowing what to do...
Marco Lee
Tom was great to work with! Highly recommended! When purchasing a home there are a lot of steps and complicated terms. If I ever needed clarification or advice, Tom was more than happy to take the time and walk me through any question. Tom would routinely work with me on different ways of structuring the loan to make sure it fit my exact needs. I truly appreciate the ability to talk with him over ...Tom was great to work with! Highly recommended! When purchasing a home there are a lot of steps and complicated terms. If I ever needed clarification or advice, Tom was more than happy to take the time and walk me through any question. Tom would routinely work with me on different ways of structuring the loan to make sure it fit my exact needs. I truly appreciate the ability to talk with him over the phone and have all my questions answered.Read MoreRead Less
David Hersh
Graham was great to work with. Cannot recommend him highly enough. He was honest, direct and knowledgeable. Also builds rapport. Very easy to communicate with.
Ben Ferguson
Nate was a great Mortgage Banker. We had a hard time finding the perfect home, and he was patient and courteous. He would touch base periodically, but not in an annoying way. He was always responsive, I had a ton of questions and he was always able to answer them, or direct me to the right person to ask. An easy 5 star review.
Kristen Merino
Working with Daniel was fantastic. He was incredibly helpful, knowledgable, and worked unbelievably hard to make my mortgage happen. He was quick to answer any and all questions, was clear in communicating everything that was happening, and patiently walked me through what was undoubtedly one of the most stressful and perplexing processes (I'm a first time homebuyer). Moreover, his kindness was ...Working with Daniel was fantastic. He was incredibly helpful, knowledgable, and worked unbelievably hard to make my mortgage happen. He was quick to answer any and all questions, was clear in communicating everything that was happening, and patiently walked me through what was undoubtedly one of the most stressful and perplexing processes (I'm a first time homebuyer). Moreover, his kindness was truly unmatched, and since our first conversation it felt that I was working with someone who truly wanted the best outcome for me. I highly recommend working with him. Read MoreRead Less
Brandon Gentile Real Estate Professional
Thomas has been high level every time we have had a chance to work with him. My team appreciates any chance we get to work with him because we know it will be a smooth an diligent processs with him. Thanks, Thomas!
Stephen Kavalar
From the start to the ending samantha was right on top of it.quick response time for any question that needed to be answered. Total pleasure to work with. Would highly recommend her
Jason Brinkman
I wasn't sure what was involved in the home buying process. All I really knew was that the VA loan was supposed to be an amazing thing after talking with many people about it...I had been a renter for the past 20 years, not really knowing that I could easily be a homeowner. I started looking at homes here in Orlando, Florida. Got together with a real estate agent friend of mine who worked with me...I wasn't sure what was involved in the home buying process. All I really knew was that the VA loan was supposed to be an amazing thing after talking with many people about it...I had been a renter for the past 20 years, not really knowing that I could easily be a homeowner. I started looking at homes here in Orlando, Florida. Got together with a real estate agent friend of mine who worked with me finding the right home.
The home found me. After a long picky search the right home fell into my arms. I remember the day I drove up to it, sitting there out front waiting for my agent to arrive. I knew right then and there (without even entering) that this was the one...In my opinion finding the right home "is" and "should be" the most time consuming part of the home buying process...
My agent arrived and within 5 minutes after entering we walked out and drove away quickly to write up and submit our offer. At this point we were going with his lender ( a bank other than Rocket Mortgage). After a day or two of trying to get answers and draft up numbers and all the important details that go with securing the loan, I decided to call Rocket Mortgage...It was 1130pm on a frustrating weeknight. I left an email for someone to contact me that night and within 5 minutes I had received a response from Brian Hegedus....He assured me right away after a brief conversation that the process is simple and painless, and that everything was done in a very easy understanding way. Within 30 minutes I had a powerful number and the backing of Rocket Mortgage to fire off to the listing agent. Brian is the kind of banker that answers questions that you are trying to ask. He senses what you're trying to say or ask, and breaks it down so you feel heard and that's important to an inexperienced buyer like myself. He's extremely professional and very time conscientious ...In other words while communicating with Brian on the phone (which is what will happen) Everything is gone over in detail at YOUR pace, leaving you with a sense of importance as a customer or client of Rocket Mortgage...
The process is very thorough and is all done in a very easy user friendly on-line store....The team in general over at Rocket Mortgage is quick and very responsive.
I am very satisfied and grateful that I decided to go with Rocket Mortgage that night at 1130pm....If I hadn't I am not sure I would have secured that home in time...Thank you Rocket Mortgage and Brian for helping me transition into a home! Read MoreRead Less
Melinda Blevins
Flawless process, very streamline & easy. We have purchased several real estate properties and this was by far, the best experience we have ever had. Admittedly we were skeptical at first because we used our "big bank" in the past. However, after this 5 star experience, we will never look back.
Stephanie Graeler
Samuel was fantastic. He answered all my questions, guided me through the process and was super proactive and responsive. Even my real estate agent was impressed by his proactive communication since many mortgage companies aren't always great. He even adjusted his schedule since I was in Hawaii - it felt like he was working 24/7 for me. I know buying a home can be tedious and this process ...Samuel was fantastic. He answered all my questions, guided me through the process and was super proactive and responsive. Even my real estate agent was impressed by his proactive communication since many mortgage companies aren't always great. He even adjusted his schedule since I was in Hawaii - it felt like he was working 24/7 for me. I know buying a home can be tedious and this process seemed, dare I say, easy. I would happily work with him again. Read MoreRead Less