Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Patricia Mitchell
Andrew went above and beyond on our mortgage! It has taken us 5 months to get this far because we bought a house that is an "estate sale house." It took us a month and a half to sale our house and he was there for us by supporting us and encouraging us and gave great counsel for every situation. We had a inexperienced realtor and he interceded so we would not make a wrong choices by calling our ...Andrew went above and beyond on our mortgage! It has taken us 5 months to get this far because we bought a house that is an "estate sale house." It took us a month and a half to sale our house and he was there for us by supporting us and encouraging us and gave great counsel for every situation. We had a inexperienced realtor and he interceded so we would not make a wrong choices by calling our realtor and checking in so many times we couldn't count them all.
A real professional in every way! Didn't know there was still service out there like this. As a business owner, we strive to work for each client and relieve their stress and treat them like gold. That is exactly what Andrew did for us. It has been our great pleasure to "know" Andrew from a professional and personal level. We feel like he is the son we never had.
This is our second loan with Rocket Mortgage and we would never use any other mortgage company!
Thank you Rocket Mortgage for hiring this great guy!!!
Warm Regards,
Steve & Patti Mitchell/ CPSI of NC, LLC.Read MoreRead Less
John Frey
Let me begin by saying, I have found my mortgage lender for life!! If that seems a bit cliché, trust me, it's the truth. This truly has been the best experience I've ever had in securing a mortgage. From the very beginning, we were contacted by Catherine to welcome us to Rocket Mortgage and help us get started. Catherine explained everything in great detail, what to expect, how the Rocket Mortgage...Let me begin by saying, I have found my mortgage lender for life!! If that seems a bit cliché, trust me, it's the truth. This truly has been the best experience I've ever had in securing a mortgage. From the very beginning, we were contacted by Catherine to welcome us to Rocket Mortgage and help us get started. Catherine explained everything in great detail, what to expect, how the Rocket Mortgage website worked (which is fantastic), the type of items to upload and how important our daily participation would be in regards to moving the process towards a successful outcome. Catherine was very proactive in making sure we stayed up to date and in many ways she is your mortgage coach, offering encouragement and support. One of the best parts of this process, Catherine makes sure you are never left in the dark. She is always available to take your questions and provide answers. Plus, you have many ways to communicate, phone, email or as I preferred, directly through the Rocket Mortgage portal. I have now joined the ranks of the extremely satisfied customers of Rocket Mortgage with much thanks to my lender for life, Catherine Twigg!! Read MoreRead Less
Eugene Dukes Real Estate Professional
JOE WAS HARD WORKING THERE WHEN WE NEEDED HIM. VERY HELPFUL. HE WAS THE DRIVING FORCE TO ANSWER ALL QUESTIONS QUICKLY. HE WAS LIKE WORKING WITH A BEST FRIEND.
Michael Chiu
Honestly, I was skeptical when I first saw Peter's reviews, but after working with him, I can confidently say he is legitimately the real deal. I first started working with Peter after applying for pre-approval through RocketMortgage, and it quickly became clear to me that he does whatever it takes to get things done. I've emailed him late at night and gotten responses immediately. I've called him...Honestly, I was skeptical when I first saw Peter's reviews, but after working with him, I can confidently say he is legitimately the real deal. I first started working with Peter after applying for pre-approval through RocketMortgage, and it quickly became clear to me that he does whatever it takes to get things done. I've emailed him late at night and gotten responses immediately. I've called him on weekends to get questions answered and issues resolved. At one point, there was a one-in-a-million technical glitch while trying to sign into my account, and Peter got a technical team to resolve the issue the same day - during the weekend.

When it came to putting in an offer, Peter took the initiative to call the seller agent and speak about his confidence in closing my loan quickly. When I finally did get my offer accepted, I had a tough choice to make: I was trying to buy in one of the most competitive markets in the US (Seattle), where fast closing is everything. My realtor highly recommended I go with a local lender that was quoting 21 days closing, but even just from getting pre-approved by the local lender, I could tell that they did not have the dedication and drive that Peter has. He had completely earned my trust, so I took a gamble and stuck with Peter and Rocket Mortgage. This "gamble" ended up being far from a gamble. Peter and his team ensured everything went smoothly, and I was cleared to close in 19 days. Less than three weeks. Peter is peerless in his dedication, availability, and ability to get things done right.Read MoreRead Less
John Hodge
I recently worked with Michael on a first time home purchase and the experience was painless. Highly recommend for any new home buyers
Kristine Dietrich
Very professional. Thoughtful in providing options and clarity within those options. Always answered phone and questions promptly. Could not have had a better experience. Thank you so very much!
Laura Grey
Chris is knowledgeable, courteous, promptly follows up on requests. I have nothing but good things to say about him. I had so many questions(this being my first time with Rocket Mortgage) and he took all the time I needed to make sure I was comfortable with the process. I would recommend Chris Chang for any position if I owed a company. He is a real asset to yours.
Jorge Del Valle Real Estate Professional
Rafael is professional, he has the best attitude always., he answer the calls, and he is well prepared and has the knowledge and expertise...to explained any situation clearly.
Taylor Conley
No matter how comfortable you are with the mortgage process buying your own home is an exciting and very emotional process. Tom made everything super easy and very quick. He is efficient in everything he does and pays attention to goals and details. Thanks Tom!! You're the best!
Travis Fernandez
Professional and friendly. Easy to get in contact with and knowledgeable.