Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Darius Simmons
We will like to say Iman gets 5 stars. Iman has been exceptional. She is a professional at what she does. she is also very kind and caring. She listened to what we were saying/asking. We always felt that we were talking to a family member after we got off the phone with her. Iman made sure to keep in touch with us, keeping us updated with everything that was going on. I was highly impressed, ...We will like to say Iman gets 5 stars. Iman has been exceptional. She is a professional at what she does. she is also very kind and caring. She listened to what we were saying/asking. We always felt that we were talking to a family member after we got off the phone with her. Iman made sure to keep in touch with us, keeping us updated with everything that was going on. I was highly impressed, while she was on vacation in Mexico, she called to check on us. To us, that is going above and beyond. We are grateful to have come across Rocket Mortgage, for this opportunity, and to have met Iman. We will always remember the AAA+ service we received for Iman and her team.Read MoreRead Less
Nina Dolan
Absolute pleasure speaking with Michael. He gave great at advice and didn't push me into getting the loan just to close the deal. Very courteous and knowledgeable. We will be working with Michael in a few months when it's the right time for us to refinance. We are looking forward to it!
Sarah Beltran
Thomas worked with me to help me reach my goals and was very responsive! Thank you!
Caitlyn Kessler
AMAZING doesn't even begin to describe my experience with Chris. Very prompt, reliable, organized, efficient; for a first time buyer I was very nervous but he made the entire experience effortless! With lots of advice and knowledge of his field I was very pleased. Chris was a pleasure to work with!!!
Courtney King Real Estate Professional
I represented the buyer in a transaction. Dane and his team were AWESOME! Dane was always easy to get a hold of, super friendly and knowlegable. Many people are leary of large nationwide lenders but Dane totally dispells this myth. We closed on time and there was no last minute scrambling. Keep up the good work!
Jan Hollingsworth
I see the interest rates have dropped since you locked me in at a higher rate. how is this fail
Michelle Palumbo
Reply from Michelle Palumbo:

Hi Jan! First of all, congratulations on your upcoming closing, it looks like we’re closing right on time. At the time of application, I make it a point to ask all of my clients whether they prefer to lock their rate and take the savings off the table or gamble with the market by floating. It looks like we made a decision to lock in at the time of application, which is actually a good thing. The ...Hi Jan! First of all, congratulations on your upcoming closing, it looks like we’re closing right on time. At the time of application, I make it a point to ask all of my clients whether they prefer to lock their rate and take the savings off the table or gamble with the market by floating. It looks like we made a decision to lock in at the time of application, which is actually a good thing. The 10 year treasury is up 10 basis points from your initial lock date, which means rates are actually higher from when you locked in. Now that you’re a part of the Rocket Mortgage Family, you are also enrolled in our loan tracking system, which will ensure your financing is the most optimal spot for the life of the loan. Congratulations again on your new property!Read MoreRead Less

Timothy Robertson
Tom was great and a helping hand. He helped guide me on the process
Carmen Murray
Robert is a fantastic person !!! very helpful and honest he answer all my question even if my first language is Spanish he has patience and explained me the process of how to get a loan I'm glad Rocket Mortgage has a Team like him very efficient!🤗
Carolyn Zimmermann
I truly enjoyed having Gabi's guidance in our refinance journey. Her communication skills, friendly nature and lets get it done attitude are excellent. I truly enjoyed talking with her during the process and had the distinct feeling that in addition to being good at what she does, she truly enjoys helping people reach their goals. It was like having coffee with a friend. I will miss our little ...I truly enjoyed having Gabi's guidance in our refinance journey. Her communication skills, friendly nature and lets get it done attitude are excellent. I truly enjoyed talking with her during the process and had the distinct feeling that in addition to being good at what she does, she truly enjoys helping people reach their goals. It was like having coffee with a friend. I will miss our little chats Gabi. I would highly recommend Rocket Mortgage to anyone I know.Read MoreRead Less
Eric Moreno Real Estate Professional
Working with Michelle was not only a great experience for myself, but also for my clients. I have already referred another one of my clients to her.