Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

John Mckenna
Nicholas was very easy to work with, he answered all my questions, kept me informed concerning the progress of the loan and was always available for phone calls. He is a great asset to Rocket Mortgage!
Tammy Talbert
Shane was very helpful from the beginning, I had some obstacles but he always new what to tell me to do and keep my loan on track. He was always available when I needed to call him and answered all my questions with true confidence. Even if I messaged him or his other contact they always answered in a timely manner. I like to thank Shane and all his team members for making my dream come true in ...Shane was very helpful from the beginning, I had some obstacles but he always new what to tell me to do and keep my loan on track. He was always available when I needed to call him and answered all my questions with true confidence. Even if I messaged him or his other contact they always answered in a timely manner. I like to thank Shane and all his team members for making my dream come true in getting a home for my family. May Gob bless you in everything you do, Thank you!!!!!!Read MoreRead Less
Marian Hogins
Definitely a 5 star rating. Shane gave excellent customer service: returned calls promptly, explained things clearly that I didn't understand, detailed next steps and who I would be working with. The loan application and closing processes were smooth and stress free. I always felt they had my back.
Paul Bork
Jason was extremely prompt, professional and knowledgeable. He made the entire process easy and stress free for us! I'd highly recommend his oversight to any friends or family!
Thomas Webster
I enjoyed working with Angelo I especially appreciated the promptness of his responses and his availability to answer questions. Even though he moved more into the background as other folks from his team took over the more detailed work, I knew that Angelo was keeping up with the mortgage refinancing progress. Overall, I am very impressed with Angelo and the entire Rocket Mortgage team.
Tom Neumark
Lawrence did a great job. We are really happy with Rocket Mortgage!
Rick Charpie
Good, clear and timely communications, made this loan a breeze. Josh explained the process and let my clients know what was going on at each step. He made sure it all flowed smoothly.
Sarah Scates Foreman
Shane was the most helpful person at Rocket Mortgage. He was usually always available to take my call and if he wasn't right then, he returned my calls right away. He helped me to understand the process and helped me in collecting all the needed documents. Shane has excellent customer service skills
Susan Harden
We were lucky to have Nathan answer our call when we made our initial contact with Rocket Mortgage to ask questions and determine if taking our a mortgage to buy a new home was the right time for us. Nathan could not have been more helpful and knowledgeable! By the time we ended our first conversation we had in hand our letter of intent and were on our way to locate and make an offer on a new ...We were lucky to have Nathan answer our call when we made our initial contact with Rocket Mortgage to ask questions and determine if taking our a mortgage to buy a new home was the right time for us. Nathan could not have been more helpful and knowledgeable! By the time we ended our first conversation we had in hand our letter of intent and were on our way to locate and make an offer on a new home in California! Within the next 40 days, we closed escrow and received the keys to our wonderful home - thank you Nathan for all your help, you made the home buying process, easy, efficient and pleasurable!Read MoreRead Less
Christian Bruno
Excellent, prompt and courteous service. very professional