Ken was proactive, informative, and always avaliable for any questions.
Zachary Ernat
Zachary Ernat
551
Great communication, concise and to the point, answered any and all questions, and supplied the right information to me. He followed up only when necessary and was not pushy like at other lenders, walking me through all my product options. 10/10
Sam Chow
Sam Chow
551
This is the first time for me dealing with Rocket Mortgage. I'm truly amazed by their new online-based application process. It was very quick, efficient, and totally painless. I'm also very glad to have gotten Allen as my mortgage banker. He came highly recommended to me by my Schwab financial advisor. Allen was very clear, responsive, helpful, and always on top of things. The loan was closed ...This is the first time for me dealing with Rocket Mortgage. I'm truly amazed by their new online-based application process. It was very quick, efficient, and totally painless. I'm also very glad to have gotten Allen as my mortgage banker. He came highly recommended to me by my Schwab financial advisor. Allen was very clear, responsive, helpful, and always on top of things. The loan was closed much quicker than I had expected, despite the busy end-of-year holidays. Because of people like Allen at Rocket Mortgage, I'll definitely look to Rocket Mortgage for my future home loans. Read MoreRead Less
Shawn Berg
Shawn Berg
551
Jay was very clear upfront on what to expect and what was needed. He followed through on all actions and made himself available when needed, nights and weekends. He made a stressful relocation easier by not worrying about mortgage related details.
Michael Quint
Michael Quint
551
Heather made it very easy to do the docs, and get everything in order. Her gentle reminders were just what I needed to complete the application. I highly recommend Heather for her kind voice, her organization abilities, and her patience. Need help to get started? Then Heather is the one for you!
Jared Dubay
Jared Dubay
551
Amazing! Easy to deal with and beyond helpful
Karen Shen
Karen Shen
551
Martha responded my request quickly and always available when I contact her (email or phone call). She helped me to get the rate I wanted with the program that best match my needs. Thanks Martha!
Jen Erickson
Jen Erickson
551
Catherine was a really big help and was always there when I had questions. She's a very sweet Lady and very underst6. I would recommend her to anyone!
Ian Keith
Ian Keith
551
I was thrilled by my experience with Jay. No question was trivial, no time was too late or inconvenient for him, and most importantly he was not afraid to tell me when he knew the answer or needed to do more research before answering. There was not a single issue that I had with Jay where he ended up being wrong or causing any inconvenience for me. Two thumbs up
Rebeca Rodriguez
Rebeca Rodriguez
551
This was my 1st time buying a home and James made the experience very pleasant. I really enjoyed working with him. He explained the process very well and everything went smooth.
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