Tom is a great communicator and always reached out to ensure I had all my questions answered. He was very proactive in making sure I had all my information submitted, and stayed in constant contact throughout the process.
In my opinion, Tom's level of service is top notch! He exemplifies what it means to provide excellent customer service.
Ryan Lesinski
Ryan Lesinski
551
Very friendly. Very helpful.
Matthew Urich
Matthew Urich
551
Jason was attentive and responsive. A pleasure to work with
Alan Prince
Alan Prince
551
Thomas was great. He got my VA loan set and through processing very quickly with minimal effort on my part. I highly recommend him to anyone considering refinancing
Rob Hanson
Rob Hanson
551
Did a great job putting every thing together. Talk me though it all so i could understand what i was going on in the process. Thanks for taking care of me
Carol Helzberg
Carol Helzberg
551
Michael was the key factor in our refinancing experience. He was on top of every aspect of the process, always available for a call or a question, and professional at the highest level. Would recommend Michael and the Rocket Mortgage team very highly!
Kate Evans
Kate Evans
551
Brilliant experience working with Ken and Rocket Mortgage. Always answered my questions quickly and made the process as easy as possible.
David Yocis
David Yocis
551
Samantha was a pleasure to work with. She was thorough, efficient, prompt, and responsive during our entire time working together. It is apparent that she takes pride in her work, and cares about her clients.
Bethany Livernois
Bethany Livernois
551
I cannot say enough about how great Tom Savage is. This is mine and my fiancé's first home and we had no idea what we were getting ourselves into. Tom made the process extremely easy every step of the way. He was prompt to return emails and phone calls and stayed in touch with us all the way through closing. Aside from the knowledge and clear explanations he provided us, he gave us a sense of ...I cannot say enough about how great Tom Savage is. This is mine and my fiancé's first home and we had no idea what we were getting ourselves into. Tom made the process extremely easy every step of the way. He was prompt to return emails and phone calls and stayed in touch with us all the way through closing. Aside from the knowledge and clear explanations he provided us, he gave us a sense of comfort during a process that can be scary.
We never felt like we were a loan number to Tom. You could tell that he truly cared about getting us into the home that was best for our family. At the end of this process, we walk away with a new friend.
This is not the first time that I choose Jenny as my mortgage banker, so I knew I was getting a true professional, but I was even more impressed working with her this year than a few years ago. I would confidently recommend anyone I know to work with Jenny. She is knowledgeable and efficient. I do not like to wait for anything, as I am very busy usually at a new job and trying to move and buy a...This is not the first time that I choose Jenny as my mortgage banker, so I knew I was getting a true professional, but I was even more impressed working with her this year than a few years ago. I would confidently recommend anyone I know to work with Jenny. She is knowledgeable and efficient. I do not like to wait for anything, as I am very busy usually at a new job and trying to move and buy a home. Jenny knows the right way to help her customer. She even called me while technically on a vacation day! I tell everyone to call Rocket Mortgage, I think they have the best product and the best service. Jenny is a true asset to the company. And a real great person also ! Thanks for helping me get my house with a pool and the palm trees in the backyard! Read MoreRead Less
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