Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Nancy Zuber
Wonderful service, efficient and very helpful in setting us up with the best deal ever! Thank you Liz
Andrew Lidman
Matt was very helpful and informative throughout the entire process! He goes the extra mile, even offering to come to the office on a Sunday to try n get my paperwork done and submitted to underwriting. He explains and answers your questions in language we all understand and not legal jargon... I'm definitely glad I got a chance to work with him in my home buying process!
Michael Bentley
I'm not a man of many words but I truly appreciate how patient Brittany was during the whole process. I must of called her a hundred times and she answered a hundred and one times. Each time she responded to my dumb questions she was polite and knowledgeable. Any employer with half a brain would love to have Brittany. Thank you so much Brittany.
Julia Maier
Brent worked very hard for me to get a needed exception on my loan given my circumstance. During the underwriting process, he kept me up to date on how things were going and we worked together well to get all the documents we needed together as quickly as possible. I only wish that Brent would have been able to stay the lead agent during the closing period, but I am glad he will continue to be ...Brent worked very hard for me to get a needed exception on my loan given my circumstance. During the underwriting process, he kept me up to date on how things were going and we worked together well to get all the documents we needed together as quickly as possible. I only wish that Brent would have been able to stay the lead agent during the closing period, but I am glad he will continue to be my banker now that closing is done.Read MoreRead Less
Lawrence Neigel
Meghan Ebrat is an excellent representative for the Rocket Mortgage Team! I can tell anyone from my experiences in management and personnel that she portrays the kind of excellence in customer service that serves as a model for any company. She conducted herself professionally and at the same time had a sense of humor and a genuine quality that makes you comfortable and feel a sense of importance ...Meghan Ebrat is an excellent representative for the Rocket Mortgage Team! I can tell anyone from my experiences in management and personnel that she portrays the kind of excellence in customer service that serves as a model for any company. She conducted herself professionally and at the same time had a sense of humor and a genuine quality that makes you comfortable and feel a sense of importance in the processes. The company can benefit by keeping the bar at the level in which she conducts business relations and attitude. It's refreshing to deal with a company that has you talking to a "real" person and not voicemail recordings. I highly recommend her to anyone wishing to do business with this company.Read MoreRead Less
Bill Taylor
Fast loan, good response to my questions. Would highly recommend.
Bob Goggins
I am getting my first mortgage in 16 years and Cortni has been extremely patient and informative in navigating through the process. Unbelievable how things have changed and documents change hands so quickly. Cortni got me from A-Z with loan approval and off to underwriting in less that 48 hours. There wasn't a thing she wasn't aware of even though my house purchase is rather unconventional with no...I am getting my first mortgage in 16 years and Cortni has been extremely patient and informative in navigating through the process. Unbelievable how things have changed and documents change hands so quickly. Cortni got me from A-Z with loan approval and off to underwriting in less that 48 hours. There wasn't a thing she wasn't aware of even though my house purchase is rather unconventional with no realtors involved and a private sale. Keep up the great work and I highly recommend her for grade A+ customer service! Read MoreRead Less
Eric Finch
Was great to work with. Easy to get a hold of and made the process as easy as it could be.
Alyse Erickson
Andrew refinanced our home this year, and did an amazing job. Not only was he knowledgeable, and informative, but he was also very quick, organized, and trustworthy.
Michelle Pfarr
Kevin was great to work with! He was very professional and took his time going over the loan information. We will recommend Kevin to friends and family that are looking into loan products. We are very happy with the service he provided.