Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Martin Gittleman
Garrett did an outstanding, professional job for us. His expertise and knowledge made the re-fi process very smooth and effortless. I was amazed at how quickly the entire process from first call to closing went. if I or any of my adult children are I need of a mortgage or re-fi in the future I would use his services again and recommend him to them without hesitation.
Toby Ogle
Collin was great. He made sure we were informed and taken care of through out the whole process. He made it very smooth and painless. I would recommend him to anyone.
Ayaz Wadia
Cathy has what it takes to be awarded the recipient of excellent customer service. She helped in the initial stages of my loan process when i was looking to get a quote. She was awesome enough to give time even after regular business hours. Patiently listened to my zillion questions. I hate to say that i could not close the deal with her because i would loose my seller credit. She understood and ...Cathy has what it takes to be awarded the recipient of excellent customer service. She helped in the initial stages of my loan process when i was looking to get a quote. She was awesome enough to give time even after regular business hours. Patiently listened to my zillion questions. I hate to say that i could not close the deal with her because i would loose my seller credit. She understood and in return offered me her help in answering any questions that my current lender fails to explain. Also, while conversing with her she did not seem like a pushy individual rather genuinely interested in helping me. She deserves a 5 star rating however i believe not everyone is perfect and so room for improvement exist. I will definitely recommend her as your POC.Read MoreRead Less
Michelle Callahan
GabI is amazing. She was so patient in helping me move pass the hurdles in my refinance. She maintained communication wroth me, and when I became discouraged she lifted me up on determination. Gabi' work ethic is more than providing excellent customer service, as her integrity of assistance went beyond anything expected. She kept me informed, and listened to my concerns, all the while ...GabI is amazing. She was so patient in helping me move pass the hurdles in my refinance. She maintained communication wroth me, and when I became discouraged she lifted me up on determination. Gabi' work ethic is more than providing excellent customer service, as her integrity of assistance went beyond anything expected. She kept me informed, and listened to my concerns, all the while assuring me that my circumstances are not unusual.
I have to admit I was skeptical in the beginning to work with such a large corporation, but Gabi made the whole experience painless and profitable! I love Gabi, she is amazing! Read MoreRead Less
Kama Hope
Al was great! Very responsive and customer service friendly.
Katie Brassell
Really enjoyed working with Suzy!!!!!!!!!!
Diana Mejia
I'll admit, at first I was truly hesitant to do this process online. It's not like you're buying some gadget on the internet, it's a loan for you're sacred place called home that you're applying for online. One of the most, if not THE most important purchase you'll make in you're life. But it all changed when I spoke with Chris Zale. He was very knowledgeable and clear in his explanations. Always ...I'll admit, at first I was truly hesitant to do this process online. It's not like you're buying some gadget on the internet, it's a loan for you're sacred place called home that you're applying for online. One of the most, if not THE most important purchase you'll make in you're life. But it all changed when I spoke with Chris Zale. He was very knowledgeable and clear in his explanations. Always available to take my phone calls with any questions I had. He made me feel comfortable thus decisions easier to take. I was dreading this process but it was super easy! Thank you Chris for your dedication and great customer service oh yes and above all for making my dream of purchasing a home possible and painless! Read MoreRead Less
Ofrit Pinco
It was a pleasure to work with Michael. He was very responsive, and patience with my questions, and made re-finance goes smoothly through completion. Thank you, Michael!
Frederick Garcia
Working with Garrett, was an excellent experience. This young man helped me in getting my condo, anyway he could. I thoroughly enjoyed working with him.
Skylar Earley
Dan was amazing! This was our 3rd home purchase and by far the easiest and quickest experience we've ever had. The customer service was excellent! I would recommend him to anyone.